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LindaIreland

5 steps to start a conversation about customer experience with your executive leader bit.ly/KfQ7cO #cex #cx about 17 hours ago via TweetMeme
Does everyone in your organization act on the same vision of the need you solve, and a target experience for customers? about 17 hours ago via HootSuite
p124 "It takes a village" is 1 of most used #custexp tools inside #dominothebook: ow.ly/bhjSb Can it help you? about 18 hours ago via HootSuite
TY Aimee! RT @aimee_lucas: RT @LindaIreland: 5 steps to start a conversation about customer experience with your executive... about 18 hours ago via HootSuite
@alansee Sounds like either a Lord of The Rings dialog or winter in Minnesota. Hmm! about 18 hours ago via HootSuite in reply to AlanSee
Bonus points for #3! 7 spring cleaning tips to strengthen your customer experience bit.ly/JMI4Tf #cxo #cem #cex about 19 hours ago via Tweet Button
Are we in alignment or agreement? bit.ly/Ib5c8Y (w/ useful tool) #leadchange about 19 hours ago via TweetMeme
@aimee_lucas Thanks for the RT's Aimee! Hope all is well today. about 19 hours ago via HootSuite in reply to Aimee_Lucas
How would your customers describe the return they get on their investment (money, trust, time) in your product/service? about 19 hours ago via HootSuite
Customer experience: the view from inside your company shar.es/qwHCE #cem #cxo #cex #custexp about 19 hours ago via Tweet Button
JeanneBliss Harnessing The Right Customer Metrics via Chief Customer Officer 2.0 (new blog post) #CCO #CXO wp.me/p2dxad-2u about 21 hours ago via CustomerBliss.com Retweeted by LindaIreland and 2 others
5 steps to start a conversation about customer experience with your executive bit.ly/KfQ7cO #cxo #cex #custexp about 19 hours ago via TweetMeme
What’s more important? Exceeding Expectations or Solving Customers Needs– Part 2 bit.ly/KJdSXc Useful, fun convo. about 19 hours ago via TweetMeme
Infographic: Takeaways from the American Express Global #custserv Barometer bit.ly/K1ZADP Insightful! about 19 hours ago via Tweet Button
B2B Marketing: Forrester on Becoming a Customer Obsessed Company bit.ly/lpZt4P #cem #strategy #cmo #custexp about 20 hours ago via Tweet Button
I look for when the wheels are jiggling and may come off the rails. --Chief Exp Ofcr, when asked where she adds the most value. about 20 hours ago via HootSuite
Everything Everywhere (runs Orange & T-Mobile in UK) invests £50m to train staff as operating system experts: ow.ly/bg7iU #cem 3:10 AM May 31st via HootSuite
Achieving #Brand Integrity bit.ly/KdfLy5 via @Annettefranz 7:31 PM May 30th via Tweet Button
JohnRMoran Tim Cook at DX: "Products are about tradeoffs... The more you look at a tablet as a PC, the more the baggage from the past affects [it]." 12:52 AM May 30th via Twitter for iPhone Retweeted by LindaIreland
What’s more important? Exceeding Expectations or Solving Customers Needs– Part 2 w/@nineinchmarketing bit.ly/KJdSXc 6:05 PM May 30th via TweetMeme

Name Linda Ireland
Location St. Paul MN; wander regularly.
Web http://aveus.com
Bio Owner-partner @AveusLLC. Author of Domino. Help leaders boost profit by using customer experience. Help cool non-profits make a difference; try to do same.