KristinBaird
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RT @: Healthcare recruiter John Self has posted a new blog at HealthCare Voice: The Five Pillars of Leadership Authenticit
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5:27 AM Dec 21st
from web
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visited Epic today. No wonder this EMR company is taking the world by storm. Innovation is fostered, valued and recruited here.
5:43 PM Dec 17th
from web
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Just landed. downloading the 675 emails that I couldn't get while in Mexico. I did manage to post a blog though. Very slow connections there
1:47 PM Dec 12th
from web
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Should I feel a tad guilty about basking in the sun in Cancun while WI is being dumped with snow? I think not.
7:40 AM Dec 10th
from web
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What are the Never Events that you would like to ensure related to the patient experience? Here are mine.
7:09 AM Dec 10th
from LinkedIn Status
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Should we have "never events" in the patient experience? If so, what are yours? Here are mine.
7:03 AM Dec 10th
from web
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Recorded version of the JD Power webinar is available online. Quality Through the Eye of the Beholder.
8:42 PM Dec 2nd
from LinkedIn Status
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Watch our webinar hosted by JD Power - Quality Through the eye of the beholder
8:38 PM Dec 2nd
from web
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Had a great turnout for today's webinar with JD Power on Pt perception of quality. Watch for download on their site and mine.
7:03 PM Dec 1st
from web
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Getting ready for webinar with JD Power - Quality through the eye of the beholder
3:29 PM Nov 28th
from LinkedIn Status
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Just finished a great 2-day mystery shop for a hospital system with photo documentation of the patient experience pathway.
7:53 PM Nov 27th
from LinkedIn Status
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OMG I missed my post-Thanksgiving workout! The solution? another piece of pecan pie. Tomorrow 60 min cardio and uber-lifting.
6:40 PM Nov 27th
from web
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32 for dinner tomorrow. Should I be concerned that both turkeys are still frozen solid after 3 days in fridge? Too big for microwave. Hmmm
6:58 PM Nov 25th
from web
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Drs. shouldn't fear mystery shoppers. They can reveal what's great about your practice and reveal pt exp
1:35 PM Nov 24th
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In Boston area working with client to improve the patient experience. Is anyone really patient centered? Looking for best practices.
8:25 PM Nov 23rd
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In WY getting ready for a 4 hour workshop with nurses on service excellence and nurse engagement. Hope to rekindle passion for nursing.
9:40 PM Nov 19th
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@ excellent session for women entrepreneurs. Thanks for the inspiration.
11:23 AM Nov 18th
from web
in reply to alibrownLA
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Who do you think should be in charge of the patient experience? Take the poll
11:06 AM Nov 18th
from web
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is looking forward to a day-long workshop Fri. with WY nurses. Engagement is vital in nurse retention. I love helping them rekindle passion.
8:42 AM Nov 18th
from LinkedIn Status
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RT @: Announcing the Winner of the Health Reform Video Challenge
6:26 PM Nov 17th
from web
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- Name Kristin Baird
- Location Fort Atkinson, WI
- Web http://www.baird-...
- Bio Health Care's Customer Service Guru. Consultant, Author, Speaker & Nurse. Patient experience & culture improvement expert.
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