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KnowledgeBishop

  1. Adversity is growth in wolf's clothing. - @_robin_sharma #motivation
  2. The most successful people know that good enough isn't. - @LeadToday #LeadChange
  3. Wise leaders welcome ANY input that increases their effectiveness. #wisdom
  4. Commodity or Community? Your #CustServ choices determine your brand's destiny.
  5. The customer wants the service you promised at the price you agreed to. Why is that confusing? #custserv
  6. The modern customer wants to be served, not sold. #custserv
  7. Traction is a marriage of trust and action: Get some in YOUR culture. #business #wisdom
  8. The modern customer can detect dishonesty: Truth is a competitive differentiator. #custserv
  9. Thank you! / RT @fonolo: Congrats! The 10 Best #CustServ Infographics for 2012 ow.ly/bc3O7 #cxp #business
  10. Sow a field of courteousy: Reap a harvest of advocacy. #business #wisdom
  11. Your customers are a field: Be a farmer, not a locust. #cxo #cxp #business
  12. Retention is about relationship. #business #wisdom
  13. "Whatever you do today, do it with your best foot forward and the best intentions" - @JATactor #leadfromwithin
  14. Trouble WILL show up: Decide now that YOU will too! #Motivation
  15. Be the one who forgives debts and forgets faults. #leadfromwithin
  16. The opposite of a yes-man is NOT a nay-sayer, it's a truth-teller. #LeadChange
  17. The difficult dilemma that demands resolution? Brave it! #YouMatter
  18. The wise value humility more than bravado. #LeadChange
  19. Wisdom weighs options and selects skilfully. #leadfromwithin
  20. Persevere: A steady stream erodes a stone wall. #motivation