KathySierra
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@ how many X's does it take to Y a Z? so many X's, so little Y.
Im in ur X, Y'ing ur Z. Oh, I may not forgive you for asking this
about 2 hours ago
from web
in reply to chadfowler
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@ X? Y. Z? Priceless. (if by "favorite" you mean "most annoying") Did not know "snowclone" 'till your tweet, so thank-you :)
about 2 hours ago
from web
in reply to chadfowler
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@ youngster
about 10 hours ago
from web
in reply to shareski
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You need not be a coder to see how programmer community stackoverflow is "saving" the world ;) (via @)
about 10 hours ago
from web
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I'm just a 'private-by-default-unless-explicitly-permitted' girl living in a 'public-by-default-unless-explicitly-denied' world.
5:15 PM Nov 13th
from web
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@ for example, I often have audience actually *do* something, interacting w/ each other, & their actions are *part* of my message
2:31 PM Nov 13th
from web
in reply to papaschloss
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@ here is my really stupid analogy -- a film without its soundtrack (music/effects) is not the same film. Sometimes this matters.
2:30 PM Nov 13th
from web
in reply to papaschloss
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@ I think a lot of events should, yes. Maybe most. But for many events, the context for experiencing the talk IS part of the talk
2:28 PM Nov 13th
from web
in reply to papaschloss
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@ I'm assuming it *is* the best way to "get feedback", and as long as it's recognized for what it is... and is NOT... it's great.
2:25 PM Nov 13th
from web
in reply to coderanger
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I know it's controversial, but I found myself agreeing w/ @ on issues around The Audience Conference:
1:41 PM Nov 13th
from web
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@ @ do need feedback... just that too many use it as compensation/substitute for usability, service, etc.
1:32 PM Nov 13th
from web
in reply to coderanger
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@ that may be THE best horse/computer metaphor I've ever heard. EXACTLY like that :) Raw, pure power. Can kill you if you're not clear.
10:32 AM Nov 13th
from web
in reply to dethe
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Though not written for UX/UI design, fascinating research in book on "explanatory dialog" (you don't need the AI!)
10:28 AM Nov 13th
from web
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@ there are many scenarios where Eliza would be better than "Tell us how we can improve!" ; )
10:17 AM Nov 13th
from web
in reply to johndmitchell
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@ I just try to imagine circumstances in real world where ppl would use the word "feedback", vs. "WTF/HELP!" Diff context.
10:16 AM Nov 13th
from web
in reply to george_revutsky
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@ no, I think a "feedback" button is really useful -- just for a different purpose.
10:13 AM Nov 13th
from web
in reply to george_revutsky
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@ that would be best for sure. But often not do-able, and an 80/20 solution can still be extremely useful (or for desktop apps)
10:12 AM Nov 13th
from web
in reply to chrisjschmitt
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The best model is to just *do* what a sensible human would do sitting next to the person: ask smart questions & redirect w/o judgement
10:09 AM Nov 13th
from web
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@ whoever designed "clippy" did not appreciate the most important point: the way user is *feeling* at the moment they need help.
10:07 AM Nov 13th
from web
in reply to matthewdyer
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* @ you don't actually have to name it "WTF" -- it's just an orientation for when user wants YOU to tell HIM something useful.
10:06 AM Nov 13th
from web
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- Name Kathy Sierra
- Location Santa Cruz mountains
- Bio Brain-friendly learning, Icelandic horses, User Happiness, game programming
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