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Jacada_inc

  1. From the utility customer experience conference: what's missing in customer service? http://bit.ly/c9pW2Z
  2. I'm Glad I Don't Work at Toyota's Call Center http://bit.ly/9WxBjZ
  3. Jacada Expands into the Nordics and Establishes First Regional Office in Sweden http://bit.ly/9gPkos
  4. RT @forrester: Web pages are so yesterday; think about the future of online customer experience http://bit.ly/c2K8PK
  5. Jacada to Announce 2009 Fourth Quarter and Year End Financial Results February 11, 2010 http://bit.ly/aLpgnB
  6. Google will lose out to Apple's ability to focus on the customer experience, rather than a better widget. Read more. http://bit.ly/7IhnLn
  7. Don't outsource customer service. Make it one of your core competencies. Read our latest blog post. http://bit.ly/4pIJVo
  8. Jacada signs partnership agreement with Upstream Works Software http://bit.ly/4o7X1B
  9. Real-life example of the importance of social media as a customer service channel, not just a marketing tool: http://bit.ly/5ehjQc
  10. Central Hudson Brings New Customer Service Desktop Online, Leverages Jacada Customer Experience Solutions http://bit.ly/7HthnM
  11. 2010 will be a great year if you focus on delivering a great customer experience. http://bit.ly/7Scevg
  12. This new decade is all about customer experience. The revolution is on! http://bit.ly/6q5iRx
  13. Jacada featured in CIO Insight article: "Emerging Technology: Thinking Out of the Box" - http://bit.ly/5kd5sV
  14. RT @Gartner_inc: Free Gartner webinar: "Technology Trends You Can't Afford to Ignore" Wednesday Jan. 6 at 11am ET http://tinyurl.com/yb ...
  15. Watch this webcast to see how call center understaffing affects operational costs and customer satisfaction. http://bit.ly/7N1PjR
  16. Chose our 2nd #iTouch winner! Still two more chances to win! Remind your friends and colleagues to follow Jacada! http://bit.ly/6cJBdQ
  17. 360-degree thinking is so last century http://bit.ly/7N1PjR
  18. Keep your eyes peeled: Customer Service Trends 2010 http://bit.ly/5qVNnh
  19. What is the price of a poor customer experience? http://bit.ly/gMqJ6
  20. Executive Vs. Regular Customer Service? Walletpop spills the beans http://bit.ly/8LXwF2