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Jacada_inc

  1. Download Customer Interactions Podcast Series on iTunes...http://bit.ly/c9RSvn about 19 hours ago via web
  2. One ringy dingy, two ringy dingy http://bit.ly/d6AkYF 6:02 AM Jul 20th via web
  3. Jacada to Announce Second Quarter 2010 Financial Results August 5, 2010 http://www.jacada.com/news/PR337.htm 6:51 AM Jul 16th via web
  4. Technology isn't a substitute for great service http://bit.ly/9xTYYj 11:54 AM Jul 15th via web
  5. Social media: It's now even more important to get customer service fundamentals right - http://bit.ly/cumT2q 9:50 AM Jul 9th via web
  6. Amex reports that Americans will spend 9% more with companies that provide excellent service - http://bit.ly/9RQzRj 9:19 AM Jul 7th via web
  7. At home agents - trend to reality: http://bit.ly/9A0T82 7:49 AM Jul 6th via web
  8. Be ready for business: http://bit.ly/bkCguV 6:51 AM Jul 6th via web
  9. Performance and the Odds, World cup Style http://bit.ly/9vgYah 8:10 AM Jun 28th via web
  10. Webinar rebroadcast now available: "Billions of Us Are in the Cloud" http://bit.ly/9QXiYr 11:41 AM Jun 25th via web
  11. Cloud webinar was fantastic! Rebroadcast will be available at Jacada.com early next week. 12:04 PM Jun 24th via web
  12. RT @customerthink Cultivate Relationships to Increase Margins http://bt.io/FUwu 12:03 PM Jun 24th via web
  13. Baby Boomers turn into Gen Y? http://bit.ly/c5YxcW 11:22 AM Jun 24th via web
  14. Cloud Talk Today! http://bit.ly/bft8Zi 6:29 AM Jun 24th via web
  15. Sharing Leads to Saving:http://bit.ly/aCONJr 12:17 PM Jun 23rd via web
  16. The six milestones of customer experience management http://bit.ly/cu0bAM 11:59 AM Jun 23rd via TweetMeme
  17. Esteban Kolsky: What is an Experience Continuum (and how do I get one)? http://bit.ly/bdOEAL 9:23 AM Jun 21st via TweetMeme
  18. RT @btemkin: Only 3% of firms are customer-centric, from new Temkin Group report, The Current State Of Customer Experience. http://www.t ... 9:21 AM Jun 21st via web
  19. What makes for exceptional customer service? http://bit.ly/dbo4xg 9:42 AM Jun 18th via web
  20. Jacada implemented at PGC: http://bit.ly/9MsskX 10:35 AM Jun 17th via web
  • Name Jacada Inc.
  • Location Atlanta, GA
  • Web http://www.jacada...
  • Bio Jacada provides solutions that improve the effectiveness of customer interactions.
143 Following 179 Followers 11 Listed
James Whatley Marsha Collier Kate Nasser HootSuite Steve Temkin Brian Solis Mashable SocialMedia rshevlin c3 Jeannie Walters CustomerManagementIQ Aphrodite Brinsmead Daniel Hong Customer Service Solvis Consulting Jacob Morgan CustRelationshipMtrx Art Hall Dr. Harish Kotadia David Hadobas Barry Dalton Crowd Factory Filiberto Selvas Your Customers Stan Phelps Mitch Lieberman SocialMediaInfuence UtiliPoint Int'l # Social Media Alan Burkitt-Gray GTBusiness Neil Ainger Call Centre Worker Fiona Walsh utalkmarketing Customer Feedback