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Jacada_inc

  1. From the utility customer experience conference: what's missing in customer service? http://bit.ly/c9pW2Z 9:04 AM Feb 4th from web
  2. I'm Glad I Don't Work at Toyota's Call Center http://bit.ly/9WxBjZ 12:39 PM Feb 2nd from web
  3. Jacada Expands into the Nordics and Establishes First Regional Office in Sweden http://bit.ly/9gPkos 6:24 AM Feb 2nd from web
  4. RT @forrester: Web pages are so yesterday; think about the future of online customer experience http://bit.ly/c2K8PK 1:54 PM Feb 1st from web
  5. Jacada to Announce 2009 Fourth Quarter and Year End Financial Results February 11, 2010 http://bit.ly/aLpgnB 6:05 AM Jan 27th from web
  6. Google will lose out to Apple's ability to focus on the customer experience, rather than a better widget. Read more. http://bit.ly/7IhnLn 6:18 AM Jan 26th from web
  7. Don't outsource customer service. Make it one of your core competencies. Read our latest blog post. http://bit.ly/4pIJVo 2:07 PM Jan 20th from web
  8. Jacada signs partnership agreement with Upstream Works Software http://bit.ly/4o7X1B 6:32 AM Jan 19th from web
  9. Real-life example of the importance of social media as a customer service channel, not just a marketing tool: http://bit.ly/5ehjQc 2:02 PM Jan 12th from web
  10. Central Hudson Brings New Customer Service Desktop Online, Leverages Jacada Customer Experience Solutions http://bit.ly/7HthnM 6:23 AM Jan 12th from web
  11. 2010 will be a great year if you focus on delivering a great customer experience. http://bit.ly/7Scevg 2:22 PM Jan 11th from web
  12. This new decade is all about customer experience. The revolution is on! http://bit.ly/6q5iRx 6:28 AM Jan 7th from web
  13. Jacada featured in CIO Insight article: "Emerging Technology: Thinking Out of the Box" - http://bit.ly/5kd5sV 2:27 PM Jan 6th from web
  14. RT @Gartner_inc: Free Gartner webinar: "Technology Trends You Can't Afford to Ignore" Wednesday Jan. 6 at 11am ET http://tinyurl.com/yb ... 11:57 AM Dec 29th, 2009 from web
  15. Watch this webcast to see how call center understaffing affects operational costs and customer satisfaction. http://bit.ly/7N1PjR 1:03 PM Dec 22nd, 2009 from web
  16. Chose our 2nd #iTouch winner! Still two more chances to win! Remind your friends and colleagues to follow Jacada! http://bit.ly/6cJBdQ 12:22 PM Dec 18th, 2009 from web
  17. 360-degree thinking is so last century http://bit.ly/7N1PjR 11:31 AM Dec 17th, 2009 from web
  18. Keep your eyes peeled: Customer Service Trends 2010 http://bit.ly/5qVNnh 7:16 AM Dec 17th, 2009 from web
  19. What is the price of a poor customer experience? http://bit.ly/gMqJ6 1:22 PM Dec 15th, 2009 from web
  20. Executive Vs. Regular Customer Service? Walletpop spills the beans http://bit.ly/8LXwF2 8:10 AM Dec 15th, 2009 from web