Get short, timely messages from Impact Learning.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @ImpactLearning.

Get updates via SMS by texting follow ImpactLearning to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

ImpactLearning

  1. Do Your Support Professionals Have the Customer Service Skills to Succeed? ow.ly/aXdQl via @SarahHedayati #tech #custserv about 2 hours ago via HootSuite
  2. Creative Employee Incentives ow.ly/aYrT7 via @SarahHedayati #hr #cctr #business about 4 hours ago via HootSuite
  3. Customer Satisfaction in the Health Insurance Industry ow.ly/b6a55 #custserv #insurance about 5 hours ago via HootSuite
  4. Empowerment Is the Key to Increased Employee Engagement ow.ly/aPfz7 #hr #esat about 7 hours ago via HootSuite
  5. A Customer-Centric Approach to First-Call Resolution via @greg_levin ow.ly/b9jgO #cctr #custserv about 9 hours ago via HootSuite
  6. 6 Must Read Call Center Best Practices ow.ly/aQPc5 #cctr #custserv #crm about 11 hours ago via HootSuite
  7. 6 Steps for Con­sis­tent Troubleshooting ow.ly/b9r0A #custserv #cctr about 13 hours ago via HootSuite
  8. Q and A: Benefits of Social Customer Service ow.ly/b03DG #socserv #custserv #cctr about 15 hours ago via HootSuite
  9. The Role of Consistency in Professional Support: Communication Skills ow.ly/aNBvH #custserv #cxo #crm about 17 hours ago via HootSuite
  10. @theceotvshow Thanks for the RT! about 18 hours ago via HootSuite in reply to TheCEOTVShow
  11. Baby Boomers, and Gen-X, and Gen-Y, oh my! bit.ly/K0ufQ1 via @ThinkAboutCRM and @SarahHedayati #custserv #crm #cxo about 19 hours ago via HootSuite
  12. Customer Service Training: The Manager's Role bit.ly/LABbU0 #custserv about 21 hours ago via HootSuite
  13. From the archives - Making Training Stick ow.ly/b3hoR #hr #cctr #custserv 9:35 PM May 26th via HootSuite
  14. Every Job Is a Customer Service Job ow.ly/b6osK #custserv #business 7:45 PM May 26th via HootSuite
  15. So You Want to Become a Customer Service Leader ow.ly/b00jL by @MKCallConsult #custserv #business #leadership 7:15 PM May 26th via HootSuite
  16. When to Use Customer Service Games in Training ow.ly/b6vUN #custserv #cctr 3:10 PM May 26th via HootSuite
  17. Creative Employee Incentives ow.ly/aYrT7 via @SarahHedayati #hr #cctr #business 2:50 PM May 26th via HootSuite
  18. Stoking passions to achieve sales bit.ly/Kt7hjE via @customerthink 12:16 PM May 26th via twitterfeed
  19. Customer Service Training: The Manager's Role ow.ly/b9vRX #custserv #hr #cctr 12:10 PM May 26th via HootSuite
  20. 7 Tips for Coaching Difficult Employees ow.ly/b6wZa #hr 10:35 AM May 26th via HootSuite
  • Name Impact Learning
  • Location California
  • Web http://www.impact...
  • Bio #CustServ and #Sales training solutions provider specializing in communication skills and leadership development. TSIA strategic partner and CompTIA partner.
1,999 Following 1,535 Followers 83 Listed
LivePerson Fat Customer McKinley Solutions Jason Chris Brannigan Theresa Syer, CSP George de los Reyes Anita Campbell Salesforce Radian6 Jeff Bullas Citrix Online Mark Aaron Murnahan ESE College CourseMonster Guru MyMeetingPro Kenexa HR Institute PersonnelToday Derek Pilcher William Tincup, SPHR iCIMS Tanya Callaway Crews Jon Arnold J.Lodge Corporation CXMWorld andrewkordek RMLS John Knight  Terry Duffelen Bruno Belbézier Karen Mardahl Time Communications Phil Lauterjung John Weber Fern Rahel Anne Bailie