ITMMarketing
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Care about what you do and those it affects. Awesome story @. Caring About Your Customer Service Screw-Ups
7:42 AM May 17th, 2011
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A perfect example of what the customer service experience should be like! - via @
6:38 AM May 17th, 2011
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The "Low Bar" Mentality- Recognizing and overcoming mediocrity in customer service experience...:
6:55 AM May 10th, 2011
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If AHT is your primary KPI, your brand is DOA.
11:14 AM May 9th, 2011
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Professionalism in the Contact Center
7:05 AM May 4th, 2011
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How to Measure Supervisor Performance | Contact Center Association
10:13 AM Apr 29th, 2011
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NationalJournal.com - Obama Calls for 'Customer Service' Improvements in Federal Agencies - Thursday, April 28, 2011
8:46 AM Apr 29th, 2011
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- Name ITM Marketing, Inc.
- Location Coshocton, OH
- Web http://www.itmmar...
- Bio We are an experienced, multifaceted teleservices company dedicated to delivering customized, value-driven solutions for your company’s call center needs.
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