ITILNinja
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Newsflash! - ServiceNow is not a Tier 1 ITSM tool - Tier 1 tools are all the same - we have evolved well beyond traditional measures
4:28 AM May 16th
via Twitter for Mac
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@ Yeah, I was not talking about the Manson type family but only so much you can say in 140 characters :)
4:34 PM May 24th
via Twitter for Mac
in reply to ITILzealot
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I am doing an ignite session at , can you imagine me only speaking for 5 minutes! I will not even have to take a breath!
3:56 PM May 24th
via Twitter for Mac
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meetings are the bane of our life so it is important if you make them you keep then, always cancelling / rescheduling shows you don't care!
3:55 PM May 24th
via Twitter for Mac
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One of the things that I love about working with @ is the sense of family, can you say the same about your org, if so shout out!
3:53 PM May 24th
via Twitter for Mac
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@ session was very well received especially how we discussed creating a sense of family in the workplace, not a dry eye after video!
3:48 PM May 24th
via Twitter for Mac
in reply to sncben
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“@: @ Sounds like an interesting topic, is a write up or copy of your presentation available?” I will set up a webcast
4:30 AM May 22nd
via Twitter for iPhone
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“@: The @ presenting at the in 'Zen the Art of Service Management' - firing up the audience” - here you go!
4:29 AM May 22nd
via Twitter for iPhone
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Presenting at itSMF today on Zen and the art of Service Management - covering things orgs do badly such as leadership and communications
5:48 PM May 21st
via Twitter for iPhone
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Awesome read
6:13 PM May 20th
via Tweet Button
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@ what's the other. Oh, Doh 😜
6:59 PM May 18th
via Twitter for iPhone
in reply to theitskeptic
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@ seat 1A LAX - SYD is even better, glad you enjoyed yourself - safe trip and see you soon
6:59 PM May 18th
via Twitter for iPhone
in reply to aprillallen
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@ Only if you want to get give aways from vendors!, see if you can team up with one of the Ninjas there and use stealth to sneak in
3:30 PM May 17th
via Twitter for Mac
in reply to ITILgirl
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@ @ yep, never ends and then all the people costs to manage all the expensive infrastructure and software! Gotta love SaaS
5:39 PM May 16th
via Twitter for Mac
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@ @ Plus database licences, plus OS licences, plus management and A/V agents, plus backup, plus environmentals
4:52 PM May 16th
via TweetDeck
in reply to IlcheM
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“@: What is the real message behind "Transform IT" ? @ Know12 ” - shameless self promotion :)
5:09 PM May 16th
via Twitter for Mac
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How many servers do you pay for to give your old service desks high availability? Did you know this is included with @
3:30 PM May 16th
via Twitter for Mac
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“@: This session by @ is the best one I've EVER seen, including my own! - high praise indeed!
3:17 PM May 16th
via Twitter for iPhone
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Mean time between deployments at Amazon is 11.6 seconds! @
12:38 PM May 16th
via TweetDeck
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“@: @ great session today at , even with a fire alarm half way through.” @ sets on fire
3:16 PM May 16th
via Twitter for iPhone
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- Name Peter Doherty
- Location Melbourne Australia
- Bio Service Management practitioner - not just talking, DOING
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