ICONZGroupNZ
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Is social Media really working? ICONZ CEO Sean McDonald answers the golden question:...
11:01 PM Aug 31st
via Facebook
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Incident Report posted for last week's issues at SkyTower Any questions, let us know ^NJ
9:30 PM Aug 30th
via CoTweet
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@ Sorry for the delayed response, no general issues that we're aware of - send us some details? ^NJ
4:49 PM Aug 30th
via CoTweet
in reply to Nyala2050
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@ You're probably aware, but looks like Araneo is back now ^NJ
9:10 PM Aug 23rd
via CoTweet
in reply to stroke64
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@ Okey doke, good luck. Let us know if you need anything further ^NJ
7:58 PM Aug 23rd
via CoTweet
in reply to Nyala2050
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Looks like all services are back up and running, bar Araneo - and that appears to be a problem with their network. Sorry @ :( ^NJ
7:50 PM Aug 23rd
via CoTweet
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Looks like mains power is back up at Sky Tower, but Araneo / Kordia service still down. Aforementioned engineer en route to investigate ^NJ
7:28 PM Aug 23rd
via CoTweet
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@ Shouldn't be any issues bar Kordia + Araneo at the mo. Send us some details? ^NJ
7:18 PM Aug 23rd
via CoTweet
in reply to Nyala2050
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@ Hoping to have service back within 15-20 mins, but engineers need to get into SkyTwr first. Will keep you posted ^NJ
7:18 PM Aug 23rd
via CoTweet
in reply to LolGareth
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Mains power should be up at SkyTwr in 15 mins - ICONZ engineer on site to manage service restore ^NJ
7:17 PM Aug 23rd
via CoTweet
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@ Perhaps. Depends where ISPs gear is located at SkyTower. What are you seeing? ^NJ
6:48 PM Aug 23rd
via CoTweet
in reply to Nyala2050
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Traffic to TelstraClear will be re-routed via alternate paths also ^NJ
6:42 PM Aug 23rd
via CoTweet
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Major incident at Sky Tower. We are running on UPS for most services, but Kordia and Araneo service is down ^NJ
6:40 PM Aug 23rd
via CoTweet
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@ Yep, still an issue with Araneo at least, possibly wider. Updates to follow as they come ^NJ
6:30 PM Aug 23rd
via CoTweet
in reply to stroke64
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@ We have UPS at SkyTower, looks like the problem might have been upstream from us. But if you want to send us a free UPS ... ^NJ
6:29 PM Aug 23rd
via CoTweet
in reply to rafaelmagu
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@ Scratch my last tweet, Araneo services are still down. Engineers following up ^NJ
6:23 PM Aug 23rd
via CoTweet
in reply to stroke64
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@ According to engineers everything looks to have come back online - have you rebooted terminating device? ^NJ
6:18 PM Aug 23rd
via CoTweet
in reply to stroke64
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@ Sorry, right you are. Issue at Sky Tower so caused problems for services that terminate there, of which Araneo is one. ^NJ
6:17 PM Aug 23rd
via CoTweet
in reply to stroke64
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International connectivity back up and running. Total downtime approx 1pm-1.10pm. Incident Report to follow. Apologies all ^NJ
6:12 PM Aug 23rd
via CoTweet
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International issues since 1pm. Looks like a power outage at Sky Tower. Engineers are aware and managing. Updates to follow ^NJ
6:08 PM Aug 23rd
via Twitterrific
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- Name ICONZ Group
- Location Auckland
- Web http://www.iconz.net
- Bio New Zealand's leading Managed IT services provider & ISP!
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