Hyken
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Just posted a tip (2nd in the series) about creating confidence on the Cult of the Customer Facebook Group/Cult:
1:10 PM Aug 20th
from web
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A free iPhone App for "The Cult of the Customer" now available. Go to the iPhone apps store or . It's FREE!
12:53 PM Aug 11th
from web
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Just added a new post to The Cult of the Customer group:
12:22 PM Aug 11th
from web
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Just posted a new "Lesson From the Cult of the Customer." Check it out at:
3:25 PM Aug 3rd
from web
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Simple strategy suggesting that everyone must work together to achieve excellent customer service.
7:00 PM Jul 29th
from Business Exchange
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Check out Tony Hsieh's bog about Amazon buying Zappos. Includes great video from Jeff Bezos
2:21 PM Jul 29th
from web
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Just posted a new lesson on Facebook ?gid=72599043160&ref=ts
12:19 PM Jul 29th
from web
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Amazon buys Zappos. WOW! RT @ Amazon buys Zappos, killing a potential threat
10:56 AM Jul 23rd
from web
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Watching the Passing Zone do their kujjling at NSA conference. Amazing!
6:39 PM Jul 18th
from mobile web
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There is a new post on Facebook, check it out!
8:54 PM Jul 15th
from web
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Just finished a customer service speech for McKee - They make Little Debbie snacks - THE BEST! And, they are great people. .
8:14 AM Jul 15th
from web
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"The Cult of the Customer" now has an iPhone app with the best tips/ideas from the book. More info at . Cool Stuff!
8:48 AM Jul 7th
from web
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A new lesson from the Cult of the Customer posted at
6:02 AM Jul 7th
from web
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Just put a new post on Facebook, be sure to check it out!
4:14 PM Jul 1st
from web
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Working with the Dwyer Group. They are an excellent company, focused on the positive, even in a tough economic environment. Amazing!
9:50 AM Jun 30th
from web
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"Get Your Business to Work: 7 Steps to Earning More, Working Less and Living the Life you Want" by George Hedley is available at Amazon.
8:19 AM Jun 30th
from web
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Had a great day at Zappos.com. If in Vegas, take the tour. Email tour@zappos.com. They're masters at creating a culture focused on service.
9:51 PM Jun 29th
from web
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If you haven’t read Ken Foster’s new book “Ask and You Will Succeed,” go to and buy it today.
4:20 AM Jun 23rd
from web
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This economy is good for great companies to get new business. Customer want more. Too bad some companies don't get it.
1:20 PM May 30th
from Business Exchange
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Outstanding idea!
1:10 PM May 30th
from Business Exchange
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- Name Shep Hyken
- Location St. Louis, MO
- Web http://www.hyken.com
- Bio Shep Hyken, speaker and author - Helping companies deliver great customer service and AMAZING customer experiences!
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