Hyken
-
A new post to “Cult of the Customer” Facebook Group: Writing Appreciation Letters – Part 2. Go to .
5:02 PM Nov 9th
from web
-
John DiJulius produced an amazing two days of customer service with his Secret Service Summit. A must-attend program - next year in Nov.
7:07 AM Nov 6th
from web
-
@ Thanks for spreading the word. The Vail program was fun. Great people and Michael, Ruthie and their team were awesome!
7:05 AM Nov 6th
from web
-
@ Thanks for the kind words about the speech. John DiJulius did a great job putting together an amazing Summit.
7:04 AM Nov 6th
from web
-
@ - Thanks Chris, for spreading the word. See you n Vail.
8:27 AM Oct 27th
from web
-
A new post to “Cult of the Customer” Facebook Group: Writing Appreciation Letters. Go to .
3:53 PM Oct 26th
from web
-
@ - Thanks for Tweeting about the Vail Valley Customer Service Program. Looking forward to meeting you there.
2:08 PM Oct 25th
from web
-
@ - Thank you for letting Twitter Land know about the customer service program in Vail.
2:07 PM Oct 25th
from web
-
A new post to “Cult of the Customer” Facebook Group: More about rules and how to break them. Go to .
7:48 PM Oct 13th
from web
-
A new post to “Cult of the Customer” Facebook Group: Customer Service Week and some ideas on how to celebrate. Go to .
5:03 AM Oct 5th
from web
-
A new post to “Cult of the Customer” Facebook Group: A short lesson (VERY SHORT) about rules. Go to .
6:56 PM Sep 29th
from web
-
Ever hear about the rock band that wanted a bowl of M & M's without any brown ones? Here's the real story...
9:13 AM Sep 23rd
from web
-
A new post to “Cult of the Customer” Facebook Group:Creating Confidence Part 6 – Under Promise and Over Deliver. Go to .
5:51 PM Sep 21st
from web
-
Another book recommendation: “Illuminate: Harnessing The Positive Power of Negative Thinking” by David Corbin. Buy at Amazon.com.
6:45 AM Sep 15th
from web
-
“Who’s Your Gladys?" by Marilyn Suttle and Lori Jo Vest is a fantastic customer service book. Get it today at: .
6:15 AM Sep 15th
from web
-
A new post to “Cult of the Customer” Facebook Group: Creating Confidence Part 5 - Be Proactive. Go to .
5:31 PM Sep 14th
from web
-
Moments of Magic (book) is an iPhone app. Search under the book title. Get the Shep Hyken and Cult of the Customer app too. All free!
12:16 PM Sep 8th
from web
-
For iPhone users, a new customer service app. Go to app store and download the "Shep Hyken" app, filled with articles, videos and more!
2:20 PM Sep 3rd
from web
-
A new post to “Cult of the Customer” Facebook Group: Creating Confidence Part 4 - Respect. Go to .
6:55 PM Aug 31st
from web
-
A new post to “Cult of the Customer” Facebook Group: Creating Confidence Part 3 (Accountability). Go to .
7:50 PM Aug 25th
from web
|
- Name Shep Hyken
- Location St. Louis, MO
- Web http://www.hyken.com
- Bio Shep Hyken, speaker and author - Helping companies deliver great customer service and AMAZING customer experiences!
|
