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  1. Workforce Trends Blog at Bizmore.com was launched today. http://bit.ly/FB_BizMore
  2. New blog post: CEOs: Can you afford to ignore Facebook? http://geeksgeezersgoogliza...
  3. It's official - Workforce Trends Blog is live at Bizmore.com http://bit.ly/08w2gPn
  4. CEOs: Careful Who "Owns" Your Facebook Business Page - http://shar.es/aiTB1
  5. Set the bar high for customer service employees; hire candidates who fit the culture. http://is.gd/51sYs
  6. Differentiate yourself from the competition.Stop giving lip service to customer excellence. http://short.to/xzyd
  7. Excuses, Excuses, Excuses - STOP!!! Deliver excellent Customer Service and stop giving excuses. http://short.to/xzyp
  8. "Don’t ever doubt in the customer service business the importance of people and their attitudes." (Herb Kelleher) http://short.to/xzyd
  9. How to give and receive constructive performance feedback. http://is.gd/51tJi
  10. Prepare managers to get the most out of the performance appraisal process. http://is.gd/51tTh
  11. Improving Customer Service: An Rapid Skill Building eLearning Course http://bit.ly/7K3hDE
  12. Innovation=Creativity x Risk Taking What's your score? http://bit.ly/6Yf9Nc
  13. 50 Activities for Achieving Excellent Customer Service http://bit.ly/68g6qi
  14. Over 70,000 people have taken Creatrix. Have you? http://short.to/xzxg #Vistage
  15. Step-by-step guide to effective coaching throughout the performance appraisal process. http://bit.ly/5rAOab
  16. JobClues Customer Service measures six personality traits that predict good customer service skills. http://short.to/y0fi
  17. Creatrix pinpoints which of 7 drivers of innovation provide the biggest bang for the buck. http://short.to/xzxg #Vistage
  18. Innovation keeps companies alive through continuous renewal and growth. What's your capacity to innovate? http://is.gd/51s2y
  19. "8 of 10 CEOs expecting substantial or very substantial change." Is your mgt ready? http://www.super-solutions.... #Vistage
  20. Don’t make excuses for delivering anything less than exceptional customer service. http://is.gd/51sYs