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Halogenics_Help

  1. Genotrack 1061 is being tested & will be released shortly. We'll be blogging some of the major changes, change list at bit.ly/KSTl0R 8:09 PM May 24th via TweetDeck from here  
  2. Halogenics is closed on Wednesday 25th of April for the ANZAC Day holiday. Emergency support via support.halogenics.com #LestWeForget 11:25 PM Apr 23rd via TweetDeck
  3. Blog: Genotrack 1060 being released as a hotfix for a reporting bug relating to usage counts for projects. More at j.mp/GVpB2B 5:38 PM Mar 27th via TweetDeck from here  
  4. Genotrack 1059 has completed testing and is now being deployed. You can see the release notes in our doc centre: j.mp/GJyqim 5:56 PM Mar 21st via TweetDeck from here  
  5. We're currently experiencing ongoing issues with our phones - please contact us via email or through j.mp/abBpY6 until it's sorted 4:17 PM Mar 21st via TweetDeck from here  
  6. @Genotrack 1059 is complete and is being tested. It will be deployed to clients with current maintenance in the coming days. 9:36 PM Mar 20th via TweetDeck from here  
  7. The Halogenics crew will be in Sydney March 7-8th for the @4D Australiasian Dev Conference. For support please use bit.ly/r96t4Y 10:14 PM Mar 5th via TweetDeck from here  
  8. Our apologies if you've been unable to access our websites - a recent update messed with the firewall setup. Service has now been restored. 9:55 PM Feb 16th via TweetDeck
  9. On Thursday, we'll be demoing a preview release of @Genotrack 2, including Zebrafish support with drag & drop housing and management #GoFish 9:24 PM Feb 6th via TweetDeck from here  
  10. Halogenics is attending the Zebrafish Husbandy Workshop tomorrow & Thursday. Limited tech support is available via bit.ly/r96t4Y 9:22 PM Feb 6th via TweetDeck from here  
  11. Halogenics will be closed on January 26th for the Australia Day Public Holiday. Limited support will be available via bit.ly/r96t4Y 2:34 PM Jan 24th via TweetDeck from here  
  12. Genotrack 1055 released with further performance and layout improvements, and a new logging mechanism. Release notes at bit.ly/yK5Wd4 2:54 PM Jan 22nd via TweetDeck from here  
  13. More detailed information about the Genotrack 1054 hotfix is available here: bit.ly/zSNAIt 9:25 PM Jan 17th via TweetDeck from here  
  14. Genotrack 1054 is being released today as a hotfix for query performance and UI issues. Please see the release notes at bit.ly/ynFP01 9:08 PM Jan 17th via TweetDeck from here  
  15. Good to see our mates @Connective_IT on Twitter. Check 'em out - they're an awesome crew, building amazing software. #Gurus 3:03 PM Jan 8th via TweetDeck from here  
  16. Genotrack 1053 has been released today as a hotfix. Release notes at: bit.ly/wslTBY and an explanation here: bit.ly/AjyhqI 6:11 PM Jan 5th via TweetDeck from here  
  17. The Halogenics office is closed for the Holiday break. We reopen January 3rd. Limited support is available over the break via j.mp/abBpY6 3:47 PM Dec 22nd, 2011 via TweetDeck from here  
  18. Halogenics now does support via Facebook! Post a question to our wall, & it will be tracked by our @Zendesk system on.fb.me/uWKeoO 3:46 PM Dec 14th, 2011 via TweetDeck from here  
  19. The team from Halogenics will be touring our Queensland sites from Nov 17th to 30th. Please use j.mp/abBpY6 for support as usual 4:54 PM Nov 15th, 2011 via TweetDeck from here  
  20. Genotrack 1051 is out today, addressing some minor reporting and other issues. For more details, please see bit.ly/s5lwQ6 7:22 PM Nov 10th, 2011 via TweetDeck from here  
  • Name Halogenics Support
  • Location Melbourne, Australia
  • Web http://support.ha...
  • Bio This is the support account for Halogenics, providing tech support and information via Twitter - See @Halogenics for news, company information and general info.
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