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HGSupport

@Adam_Rabbit I will note your ticket with escalation to our Customer Service Manager. Thank you. 29 minutes ago via Seesmic in reply to Adam_Rabbit
@Adam_Rabbit I apologize for the inconvenience you've experienced with JustCloud. Do you have a ticket with us regarding the details? about 1 hour ago via Seesmic in reply to Adam_Rabbit
@Nechered Glad we could help! about 23 hours ago via Seesmic in reply to Nechered
@PamMktgNut We'll get you a response ASAP to help get this worked out, thank you for bringing this to our attn. 6:33 AM May 26th via Seesmic in reply to PamMktgNut
@PamMktgNut I have just sent you an email so that we can get this resolved for you :) Are you getting Internal Server Errors? Error code 500 6:31 AM May 26th via Seesmic in reply to PamMktgNut
@PamMktgNut The server isn't down for me at this time, however, I will be happy to create a courtesy ticket and have it escalated for review 6:27 AM May 26th via Seesmic in reply to PamMktgNut
@Nechered I am handling this now. Thank you for bringing this ticket to our attn. 5:55 AM May 26th via Seesmic in reply to Nechered
@PamMktgNut The site seems to be working okay for me, but I'd be happy to check anything necessary out. What kind of error do you get? 5:47 AM May 26th via Seesmic in reply to PamMktgNut
@Nechered Do you have a ticket ID I can check into for you? :) 5:33 AM May 26th via Seesmic in reply to Nechered
@PamMktgNut I'd be happy to help, what seems to be going on? 5:33 AM May 26th via Seesmic in reply to PamMktgNut
@Nechered Was this matter resolved for you? :) 4:25 AM May 26th via Seesmic in reply to Nechered
@ReltonRodrigues I'm sorry to hear you want to cancel, you can request cancellation at bit.ly/Jt8p8W and can request your refund. 4:25 AM May 26th via Seesmic in reply to ReltonRodrigues
@lordofseo That is not our website, however, I do see that it is hosted by us and will have it investigated. 11:45 AM May 25th via Seesmic in reply to lordofseo
@PilcrowEd May I please have your ticket ID so that I may review this? 11:01 AM May 25th via Seesmic in reply to PilcrowEd
@Brettgod1355 You can submit that request to feedback@hostgator.com Attn: Marketing and we'll be sure to direct it to the proper dept 4:17 PM May 24th via Seesmic in reply to Brettgod1355
@ThreeIrishGirls Will do, sorry again for all this effort. Definitely not my intention, but we'll respond in a moment via email. 3:05 PM May 24th via Seesmic in reply to ThreeIrishGirls
@ThreeIrishGirls Thank you for clarifying the site though, as that's all I needed to finally find this. 3:01 PM May 24th via Seesmic in reply to ThreeIrishGirls
@ThreeIrishGirls The confusion is due to your twitter profile showing yarnista.com and the lack of clarification being provided. 3:01 PM May 24th via Seesmic in reply to ThreeIrishGirls
@ThreeIrishGirls Can you confirm if this is regarding yarnista.com or another site? As that doesn't even look to be directed to us. 2:54 PM May 24th via Seesmic in reply to ThreeIrishGirls
@ThreeIrishGirls Otherwise I can assure you this would likely be resolved already. 2:48 PM May 24th via Seesmic in reply to ThreeIrishGirls

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