GenesysGForce
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The user community meeting is @ 11am Palladium Level 1, Crown Casino. Followed by lunch @ 1pm customer attendees, enjoy!
1:35 PM Aug 13th
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The fun continues @ w/ the ANZ G-Force Network User Community meeting - an independent association of Genesys customers.
1:32 PM Aug 13th
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Don't miss Genesys product roadmap & an amazing presentation by Bill Peer of IHG. Action-packed morning session for Day 2
1:42 PM Aug 12th
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Telecom NZ kick off Day 2 @ 9am. They will show how to deliver a customer-centric unified contact centre
1:39 PM Aug 12th
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Be sure to catch the customer keynotes who conclude the morning session of Day 1- Kaplan University and iiNet. Great stories!
3:23 PM Aug 11th
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Stick around for the Genesys vision to transform customer experience - Dynamic Customer Engagement.
3:19 PM Aug 11th
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general sessions open in 20 mins with a welcome note from Mike McBrien and Jason Stirling. They have big news to share...
3:12 PM Aug 11th
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Welcome Reception starts at 5pm. Don't miss the official start to the big event!
7:55 PM Aug 10th
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Decision time for the afternoon session of education day is 1pm. WFM (bus session) or GVP 8 (tech session). 1.30pm start.
4:44 PM Aug 10th
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Education Day. Decisions, decisions. Framework overview (bus session) or eServices routing (tech session). Reg opens @ 8am
12:28 PM Aug 10th
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starts today! Find new ways to increase customer loyalty, reduce costs and maximise profits. Enjoy...
8:32 AM Aug 10th
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Education day afternoon sessions start at 1.30pm Tuesday. WFM or GVP 8 overview.
7:20 PM Aug 9th
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Education day starts at 9am Tuesday. Framework Overview or eServices Routing. Don't miss out!
7:18 PM Aug 9th
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Make your management team 30% more productive - give them instant visibility into business performance. Breakout 3
2:24 PM Aug 9th
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Your customers begin their buying cycles on your website. Are you letting them click away to the competition? Visit Breakout 2
2:20 PM Aug 9th
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Need to optimize workforce scheduling while better managing agent performance & sat? Visit Breakout 1
2:16 PM Aug 9th
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Just 1 day to go until - APACs essential customer experience event - kicks off
1:29 PM Aug 9th
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Guess who's coming to dinner? Find out @ the Grand Gala Dinner Wed Aug 12 7.30pm. Dress code smart casual.
4:10 PM Aug 8th
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IHG is evolving the guest experience through innovation, cloud computing and Genesys. Find out how @
3:24 PM Aug 7th
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Be sure to check out the exhibits of tier 1 sponsors IBM, NEC, Nuance & Telstra @
3:18 PM Aug 7th
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- Name Genesys Labs Inc
- Location Melbourne, Australia
- Web http://www.genesy...
- Bio The industry's premier customer service event
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