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  1. @unique_in_a_bag Click on this link to get connected to an agent. This is something we can help with remotely! http://bit.ly/4pzMbf
  2. @TotesMaGoatz #twelpforce I tried the alternate store approach first to try to find the same PC, but we can do that too. What model is it?
  3. @byron_fenoglio With thousands of Best Buy employees (including a few rather prolific twelpers) we make sure no question goes unanswered.
  4. @TotesMaGoatz #twelpforce At this time of year, that type of coincidental purchase can happen with any retailer. Other BBY stores near you?
  5. @byron_fenoglio @crystalwjones 15,000+ customers follow @Twelpforce. We instantly help with their every need... free! Seems smart to me :)
  6. @TotesMaGoatz #twelpforce In this season, the last laptop may be in line to be sold when you order. We suggest calling ahead; we apologize.
  7. Geek Squad Online Support's own @AgentEAN helped this client through @twelpforce and was recognized on their blog! http://bit.ly/7sAL0t
  8. Thanks @madurant! We've passed the message along to Jason! RT @madurant: Using GEEK Squad remote support. Awesome experience with Jason J!!
  9. @accdude92 Actually, we do have quite a few employees who work from home already, including the agents at http://bit.ly/12dLhD #twelpforce
  10. @DustinGabel The team all agrees that we'd like to have those as well for... work? Yeah, definitely work! :-)
  11. Mmm, that was good turkey... and fun early shopping! @geeksquadremote wants to know: What toy are YOU wishing for this year? #gstweet
  12. @SiteTechService We've been there! I'll never forget tweeting that we'd be here on Memorial Day... on Labor Day. Our founder called me out!
  13. The Geek Squad Remote Support team wishes you all a happy Thanksgiving - Don't forget that we're here 24/7 - Even on Thanksgiving day!
  14. We are currently in the process of developing new features and content for our Facebook page. In the meantime, connect with us here!
  15. Very nice! RT @napster: Looking for artists on Twitter? By genre? Check out our new Twitter Lists! http://bit.ly/fIqIh #gstweet
  16. @mrBeanStalker I apologize for the delay, we do not have pricing information for the store locations. I would recommend calling in for this.
  17. @mrBeanStalker In that case, her options would be on-site via 1-800 GEEK SQUAD or taking it to her local Geek Squad (inside every Best Buy)
  18. @mrBeanStalker I see in another tweet you mentioned the PC will not power on. Unfortunately, we can't connect to a PC unless it is on.
  19. @mrBeanStalker Yes, we are here 24/7 @ http://support.geeksquad.com to provide PC or Mac repairs online. Tell her to connect any time!
  20. RT @rodneybryant: Really excited about the work being done at @GeekSquadRemote Check out the site: http://bit.ly/4bjxzW #gstweet