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FUSE_Insight

  1. Good discussion going on about ways to identify "sale-ready" leads before they are sent to sales. bit.ly/MCi9fF 10:52 AM May 25th via TweetDeck
  2. It's important to listen - RT @adelesage: Outside In: The Power Of Putting Customers At The Center Of Your Business #CX bit.ly/JNrrYW 8:59 AM May 25th via TweetDeck
  3. Big Data give me the creeps and I don't think I am alone - it will likely threaten brand loyalty: theradicalear.wordpress.com/2012/05/24/the… 3:58 PM May 24th via TweetDeck
  4. FUSE Introduces Deeper Engagement on Your Facebook Page bit.ly/JfxQGn 9:25 AM May 24th via web
  5. Check out our dialogue on @techlandia, winner of the #WebVisionary 2012 Name, Email, Awesome Award! techlandia.org 12:57 PM May 22nd via web
  6. Check out our latest video: Why 70% of Your Leads are Wasted: youtu.be/y8ira8ufALs #strategiclistening 10:19 AM May 18th via Tweet Button
  7. Insightful tip: Create feedback plan that captures customer input; enhances customer relationships bit.ly/KwLZ78 @crawfordmikus 1:53 PM May 17th via Tweet Button
  8. Excellent post: 22 Tips for Proper Survey Design cxjourney.blogspot.com/2012/01/22-tip… @annettefranz 12:04 PM May 14th via Tweet Button
  9. Taking a step back to review the basics. How to Write a Customer Survey inc.com/guides/2010/08… via @Inc 11:17 AM May 11th via Tweet Button
  10. We love making the most of customer feedback! MT @Genroe bit.ly/JWvxvj #voc 10:39 AM May 10th via TweetDeck
  11. RT @jbatley: Are you focused on the right metric? via @WalkerInfo: Avoiding false metrics ow.ly/1jALXc #VOC 4:23 PM May 9th via TweetDeck
  12. Are You Listening To Your Customers or Just Surveying Them? bit.ly/dlzeKe 4:55 PM May 7th via TweetMeme
  13. Great insights here. MT @bobehayes: Measuring Customer Experience - Fewer Questions Than You Think tinyurl.com/6rkfsck #cem #voc #custexp 2:32 PM May 4th via web
  14. Great diagram on customer engagement in this blog post: blog.palantirisystems.com/?p=7 #customerengagement 10:21 PM May 2nd via web
  15. Leveraging #VoC initiatives in customer activities results in gains like 28% increase in annual revenue surveymagazine.org/?p=1606 11:30 AM May 1st via Tweet Button
  16. How true! To determine whether you are meeting your customers’ expectations, you need to continuously listen shar.es/2mOQ8 @bcarroll7 11:48 AM Apr 27th via Tweet Button
  17. RT @bobehayes: 20 Best Practices for VOC Programs: Business Process Integration: tinyurl.com/4ywt8lf #VOC 1:29 PM Apr 26th via TweetDeck
  18. Lessons from famous brands - listening to the voice of the customer blog.kana.com/service-experi… 1:43 PM Apr 23rd via Tweet Button
  • Name FUSE Insight
  • Location Portland, OR
  • Web http://home.fusei...
  • Bio FUSE Insight is a software and services provider helping companies use listening to attract new customers and retain the customers they have.
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