Eurostar
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@ Will - appreciate the point being made. Departure lounge staff will assist if you ask - or those in the concessions.
3:40 AM May 25th
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in reply to Willhide
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@ Yes, though this is something characteristic of many UK stations.
3:10 AM May 25th
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@ ...transfer passengers onto another set. Compensation is available, please contact us at traveller.care@eurostar.com.
1:57 AM May 25th
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in reply to timbisley1st
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@ Hi Tim, sincere apologies for your delay yesterday. Train 9047 encountered a fault and needed to return to Lille so as to...
1:57 AM May 25th
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in reply to timbisley1st
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@ …refreshments from being sold, but we’ll be happy to convey any such feedback on to the terminal itself for further perusal.
1:33 AM May 25th
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in reply to RobbieGorgeous
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@ Hi Robbie, thanks for the comments. There is understandably a space issue after check in precluding a much wider range of...
1:32 AM May 25th
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in reply to RobbieGorgeous
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@ …service. We’re really sorry if this impacted on the travel of someone you know, and hope that everybody arrived ok in the end.
1:19 AM May 25th
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in reply to AnneSteen1
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@ Hello Anne, there was an issue with a faulty train last night requiring a return to Lille to transfer passengers onto another...
1:19 AM May 25th
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in reply to AnneSteen1
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@ ...of the coach you were eventually sat in. We'll respond to you as soon as we can, and hopefully we can make it up to you.
1:11 AM May 25th
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in reply to millevazion
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@ Dear Sebastien, we're really sorry to hear this. Please write to us at traveller.care@eurostar.com with the number...
1:10 AM May 25th
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in reply to millevazion
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@ Hi John, not if ticket already downloaded from site. Would advise you contact us on 08448224777, we'll take a look for you.
3:53 AM May 24th
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in reply to earlymodernjohn
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@ to our team here at traveller.care@eurostar.com
8:16 AM May 23rd
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@ Hi Mark, while normal seats can't always be guaranteed on busy services, if you need to approach us with specifics pls do so
8:15 AM May 23rd
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@ Largely attributable to a very high concentration of passengers re: French bank hol and long weekend - are re-examining tho
4:14 AM May 23rd
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@ If need be, call and we will check 01 777 777 878. All the best
3:52 AM May 23rd
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in reply to taabherself
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@ It may be down to the journey being soon after being booked, or no. of bookings (only 1 person per app booking, so to speak).
3:51 AM May 23rd
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in reply to taabherself
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Hi @ the delays that were experience yesterday morning were due to congestion at check in.
3:04 AM May 22nd
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in reply to ianxn
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@ unfortunately we are unable to guarantee what may be done, as it would be at the discretion of the staff at the ticket desk.
2:39 AM May 22nd
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in reply to MichaelJWalsh
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Hello @ please would you DM us your email address. Unfortunately the reason for overbooked seating does not fit into a tweet.
1:23 AM May 22nd
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in reply to bizarrojess
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@ Salut Doriane, nous espérons que vous trouverez utile la page suivante sur les mineurs non-accompagnés:
9:46 AM May 21st
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in reply to Horanstylik
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- Name Eurostar
- Location UK
- Web http://bit.ly/i4Cjac
- Bio The official twitter account for Eurostar's customer care team. Helping to make your journey go as smoothly as possible.
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