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EmpathicaCEM

  1. New blog post: How to differentiate your customers' experience in a crowded grocery market ow.ly/1k36uV 5:49 AM May 25th via HootSuite
  2. Congratulations to both Lyndsi B & David H for completing the Ironman Texas. Both did exceptionally well, ranking high in their divisions. 6:14 AM May 22nd via HootSuite
  3. Your #CEM program is established. So if it isn’t broken why fix it? Watch the video on how to freshen up your program. ow.ly/aXxUv 7:40 AM May 18th via HootSuite
  4. New Consumer Insights Data: American consumers reducing spending on most categories except gas, pharmacy & grocery. ow.ly/aYkRR 8:45 AM May 17th via HootSuite
  5. 5 ways to focus CEM on actions No4: Use status monitoring to track progress... ow.ly/aQDHz #CEM 2:15 AM May 17th via HootSuite
  6. 5 ways to focus CEM on actions No3: Present action plans to execute behavior change ... ow.ly/aQDop #CEM 2:10 AM May 16th via HootSuite
  7. 5 ways to focus CEM on actions No2: Align each location with specific top priorities... ow.ly/aQCUI 2:40 AM May 15th via HootSuite
  8. Happy employees equal happy guests. Why it's so important to share guest feedback with your employees #CEM, #CX #GEM ow.ly/aQA37 12:55 AM May 15th via HootSuite
  9. New blog post: Does Advocacy make a financial impact? - One of the most common questions I get asked is around what ... ow.ly/1jDgss 1:46 PM May 10th via HootSuite
  10. Analysts #Gleanster shows 3 of 4 top performing companies use outside expertise to maximize the value of #CEM programs. ow.ly/aKIIV 8:35 AM May 8th via HootSuite
  11. New blog post: 5 ways to focus CEM on actions not insights - “What is the one thing that can make the biggest differ... ow.ly/1junwZ 5:55 AM May 6th via HootSuite
  12. New blog post: 4 Steps to brand growth in the age of Social Media ow.ly/1jsJIq 5:58 AM May 5th via HootSuite
  13. New blog post: Stop seeing social media as a problem - Up until recently many brands seemed quite unsure with regard... ow.ly/1j9FAf 5:57 AM Apr 27th via HootSuite
  14. New blog post: Smashburger's recipe for great customer experience ow.ly/1j7SFA 9:35 AM Apr 26th via HootSuite
  15. #Empathica continues its climb on #Branham300 list of top IT companies. This year’s rank is up 4 from last year #CEM ow.ly/ax2LE 7:45 AM Apr 26th via HootSuite
  16. #Smashburger increases #CSAT by 5.5% improves 8% in focus areas with Empathica Local – in just 2 months. #CX, #CEM ow.ly/avTHS 10:27 AM Apr 25th via HootSuite
  17. New blog post: Perfecting the brand promise in the location - One key component of the customer journey and where th... ow.ly/1iUCLo 2:54 PM Apr 19th via HootSuite
  18. New blog post: Corporate or local fans: is one better to have than the other? ow.ly/1iUqqa 12:54 PM Apr 19th via HootSuite
  19. #Starbucks understands their #CXP from beginning to end & makes it on #btemkins Experience ratings. #custexp #CEM, #CX, ow.ly/aeLzK 6:50 AM Apr 13th via HootSuite
  20. Are you afraid to socialize the retail experience? Watch the RTP/#EmpathicaCEM video to implement social into #CEM, #CX ow.ly/aeKlB 8:38 AM Apr 12th via HootSuite
  • Name Empathica
  • Location Mississauga,ON | Birmingham,UK
  • Web http://www.empath...
  • Bio Empathica provides Customer Experience Management programs to more than 200 of the world's leading brands.
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