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EYellin

Stooges Brass Band @LeviitShell outdoor concert on gorgeous night in Memphis. Summer's here. Woot. 6:44 PM May 17th via Echofon
@urbansiren Interesting. Is there a link to T.J.'s? 9:52 AM May 10th via web in reply to urbansiren
Check out my weird lunge at end. Thnx B. RT @BrentLeary Video: @EYellin interviewed by @ColderICE at #SocialBizATL youtu.be/CCvis4LmV9U 9:51 AM May 10th via web
@MelissDav That reflects the good quality of the SMT sites too. Glad you were there. See you again at another one soon. 11:06 AM May 8th via web in reply to MelissDav
@justellus Thanks for the shoutout. Glad you enjoyed it. I had fun. Yay. 10:49 AM May 8th via web in reply to justellus
@AHastyLife Thank you Ashley for joining and for your tweets. It was a fun one. 10:46 AM May 8th via web in reply to AHastyLife
@BlkPhoenix66 Thanks for attending the webinar. It was fun to do. 10:45 AM May 8th via web in reply to BlkPhoenix66
@mikegodleman @socialmedia2day Yes. It applies to all companies. But silos seem to beat a holistic approach in many corporate cultures. 10:44 AM May 8th via web in reply to mikegodleman
@urbansiren @socialmedia2day Amazing how simple it is and how rarely companies get it right. But when they do, we know. 10:42 AM May 8th via web in reply to urbansiren
@MelissDav Thanks for the tweet from our webinar. I had fun doing it. 10:41 AM May 8th via web in reply to MelissDav
Listening to Customers webinar Tues. 5/8 noon ET. Join me, @SkyWriter012 @Sam_Ford & @laracatalyst bit.ly/HXQB2F #custserv 12:14 PM May 7th via web
Thought writing book about #custserv meant no more bad cust experiences for me. Not so. Company broke promise to me. Then blamed me. Ugh. 12:08 PM Apr 16th via web
PaulNoth Cory Booker puts Earth and Wind on notice. #CoryBookerStories 1:49 PM Apr 13th via web Retweeted by EYellin and 10 others
Kanye to #CoryBookerStories - Imma let you finish, but @CoryBooker is one of the best mayors of all time. 1:04 PM Apr 13th via web
ZandarVTS After the incident, Smoke was treated for Cory Booker exposure. #CoryBookerStories 6:57 AM Apr 13th via TweetDeck Retweeted by EYellin and 580 others
@CoryBooker is so badass he can even get global warming to freeze #CoryBookerStories 12:49 PM Apr 13th via web
@action_jay Not so recessive. Kind of dominant. 12:41 PM Apr 13th via web in reply to action_jay
benbrener He's so badass, he actually lives in Newark #CoryBookerStories 12:29 PM Apr 13th via Twitter for iPad Retweeted by EYellin and 3 others
Whoa. Cory Booker's grandfather was a fireman. Is firefighting genetic? #CoryBookerStories via @BrentLeary via @PBS ow.ly/agciM 12:30 PM Apr 13th via web
@CoryBooker Atlas called. He wants the world back. #CoryBookerStories 12:11 PM Apr 13th via web

Name Emily Yellin
Web http://www.emilyy...
Bio Journalist, Author -- Updated paperback: Your Call Is (Not That) Important to Us (Free Press, 2010), a journey to find the heart of customer service.