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dianeberry

  1. @waband Thanks for the @coveo "tweet-out" today and for your tand discussion today. Great discussion and we're looking forward to the next! 10:54 AM May 14th via web in reply to waband
  2. Take the Coveo poll - What is the #1 challenge you face finding & understanding knowledge & expertise? twtpoll.com/kwxz8r via @coveo 3:21 PM May 2nd via Tweet Button
  3. @coveo research shows execs believe customer centricity drives revenue. So why aren't they practicing it? pages.coveo.com/benefits.html?… 2:10 PM Apr 24th via Tweet Button
  4. Succinct summary of the knowledge & expertise access issue - Seth Godin Blog: When smart people work for big companies sethgodin.typepad.com/seths_blog/201… 6:10 AM Apr 23rd via Tweet Button
  5. I'm hiring! Senior Director Product Marketing at Coveo - Greater New York City Area #jobs lnkd.in/8PHWvc 4:56 AM Mar 19th via LinkedIn
  6. By 2015 30 % of g2000 that focus on lead management will increase revenue 5 - 10% from these efforts - Chris Fletcher #gartner360 1:58 PM Mar 14th via HTC Peep
  7. By 2020 brand differentiation will decrease to the point that customer service will be the primary differentiator - Ed Thompson #gartner360 11:03 AM Mar 14th via web
  8. Customer power: referrant, reward - in relationships with orgss to increase thru 2020 thanks to social media - Ed Thompson #gartner360 11:02 AM Mar 14th via web
  9. Southwest Airlines increases c-sat by hiring people who smile - throughout the company #gartner360 11:00 AM Mar 14th via web
  10. Best in class develop customer experience from the outside in -- focusing on what customers say is important to them #gartner360 10:48 AM Mar 14th via web
  11. To be best in the world at customer experience, tell customers what you've done about their feedback - Ed Thompson #gartner360 10:45 AM Mar 14th via web
  12. I just became aware of a great CMO job in the Bay area or possibly Boston with one of our partners - let me know if you know a great candid… 10:28 AM Feb 22nd via LinkedIn
  13. The Challenges of Cross-Channel Data Integration - eMarketer j.mp/xmEAnd - Great article - tho segmenting is dated: 1-2-1 required! 4:51 PM Feb 21st via Tweet Button
  14. Running an A/B test on a promo with and without a video - interested in feedback. Watch our eBook Preview: youtu.be/ppeiKLkuS4g via @youtube 9:14 AM Feb 15th via Tweet Button
  • Name Diane Berry
  • Location New Jersey
  • Web http://www.coveo.com
  • Bio SVP Marketing and Communication, Coveo, and part-time equestrian
146 Following 151 Followers 6 Listed
William Band SIIA Software Div. UpSearchSEO Seth Godin PRO Event Riders Rene Shimada Siegel Walter Brush C.A. Tremblay Coveo-Blitz Coveo Québec YouTube Co.Lead LeadMD Thomas Mucha Steven Arteau Online Mrktg Expert Laurent Simoneau Bob Thompson Pascal Soucy kdmport Alan Pelz-Sharpe Ricardo Leitao Paul Pianta Enterprise Comms Christina Bartels The Mandatek Crew David Alston The Social CMO Haim Toeg Charles Guimont David Reske Dave Laperriere Mike Lock ido namir Dean Moothart TSIA