DamianKernahan
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trying to teach myself CS4 Suite, have a sense its a big step up from Keynote :) next step, start wearing black skivvies....
3:05 AM Dec 18th
from TweetDeck
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@ quoting @ "For me it just doesn’t make sense to think in terms of “either – or”. Hear hear! enlightened @
2:26 AM Dec 17th
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in reply to designthinkers
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@ wim is going to embrace NPS in 2010 , good for you Wim!!
2:15 AM Dec 17th
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in reply to wimrampen
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For my northern hemisphere peeps, off taking my boys to see Santa and the Christmas windows in 30C temp.
5:31 PM Dec 16th
from Twitterrific
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RT @: “If a picture paints a thousand words, a prototype is worth a thousand pictures,” Richard Eisermann. genius.
3:08 AM Dec 12th
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RT @: @ @ I didn't expect otherwise :) Wim i have a thought, don't tear it down, add your own better method
1:09 PM Dec 2nd
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if you rely on great people to deliver great service, you're stuffed, because great people leave and take their great service with them
12:43 PM Dec 2nd
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Bugger me!!
12:34 AM Dec 2nd
from Twitterrific
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It’s not about how your customers feels about your service, it’s about how they feel about themselves when they interact with your service
10:12 PM Dec 1st
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loved the idea of Customer journey tweets as a means of capturing in real time, opportunities to develop insight see
2:36 AM Dec 1st
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Service Design Drinks on tonight at Trinity Bar Surry Hills @.30pm. Details here
1:13 PM Nov 16th
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Service Design Drinks Australia:
8:52 PM Nov 10th
from WordPress.com
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First Service Design Drinks Australia kicks off Tuesday, if you are interested in & drinking
8:44 PM Nov 10th
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online for design for non designers time to 'webinar up'
5:06 PM Oct 27th
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Service Design - another word for "R&D for the rest of us":
10:14 PM Oct 25th
from WordPress.com
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RT @ Innovate on Purpose: R&D for the rest of us
2:56 AM Oct 24th
from TweetMeme
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posted to WP.com: Why understanding Data & Service Design will be a key skill of the future CMO
11:38 PM Oct 20th
from WordPress.com
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posted to WP.com: What does Service Design do for companies that no one else can?
10:40 PM Oct 20th
from WordPress.com
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posted to WP.com: What your Company needs: More Elegance
10:39 PM Oct 20th
from WordPress.com
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posted to WP.com: The one thing you need to know about creating a remarkable retail shopping experience
10:39 PM Oct 20th
from WordPress.com
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- Name Damian Kernahan
- Location Sydney
- Web http://www.protop...
- Bio My aim is to overhaul the existing service experience and create a major shift in the way service is not only delivered but experienced in the new millennium
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