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CoxTech1

@brycas How long has this problem been going on? -Chris 6 minutes ago via Radian6 in reply to brycas
@TreCole_ Are you still having problems with the Internet? -Chris 13 minutes ago via Radian6 in reply to TreCole_
@MaE_Pick I could take a look if you want to DM me the modem's MAC address. -Chris 42 minutes ago via Radian6 in reply to MaE_Pick
@MaE_Pick Are you still having problems with the Internet connection? -Chris about 3 hours ago via Radian6 in reply to MaE_Pick
@_ADOREME_ I heard you mention TV problems, are you still having issues? -Chris about 3 hours ago via Radian6 in reply to _ADOREME_
@brycas Are you still experiencing cable problems? -Chris about 3 hours ago via Radian6 in reply to brycas
@czh8vv Which Cox service market are you located in? -Chris 10:18 AM May 25th via Radian6 in reply to czh8vv
@Whizzer78 Perfect, Jess is local to you and could therefore provide better assistance. -Chris 8:27 AM May 25th via Radian6 in reply to Whizzer78
@Whizzer78 Did you ever DM your information to @CoxCentralHelp? -Chris 7:48 AM May 25th via Radian6 in reply to Whizzer78
@Whizzer78 I'm not aware of any issues last night for your area, are you still having problems? -Chris 7:33 AM May 25th via Radian6 in reply to Whizzer78
@deriggilsvt2 I'm not personally aware of any issues last night, are you still having web and mail problems? -Chris 7:32 AM May 25th via Radian6 in reply to deriggilsvt2
@BreannaSparks Are you still experiencing service outages? -Chris 7:23 AM May 25th via Radian6 in reply to BreannaSparks
@st4rl4 Is it just wireless or do you also have problems with wired Internet connections? -Chris 7:07 AM May 25th via Radian6 in reply to st4rl4
@LifeAsHannah_ Can I help you with your Cox services in any way? -Chris 7:03 AM May 25th via Radian6 in reply to LifeAsHannah_
Goodnight, everyone! -Becky 7:00 PM May 24th via Radian6
@Hi_Its_dwayne That's not the experience we want for our Internet customers! What seems to be the problem? I'm happy to help! -Becky 5:22 PM May 24th via Radian6 in reply to dwayne1696
@brakec They seem to be working fine on my test PC's. Have you tried any troubleshooting steps yet? -Chris 11:26 AM May 24th via Radian6 in reply to brakec
@noTORRIous19 Is there anything I can assist you with concerning your Cox services? -Chris 9:30 AM May 24th via Radian6 in reply to noTORRIous19
@xtofer I don't think the DVR would have failed because of what you observed, what symptoms are you seeing? -Chris 9:25 AM May 24th via Radian6 in reply to xtofer
@RobertMorgan A 3.0 modem give you access to additional channels up to 8 at this time, therefore more capacity. -Chris 9:24 AM May 24th via Radian6 in reply to RobertMorgan

Name CoxTech1
Location Chesapeake, VA
Web http://www.cox.net
Bio We're here to help! 7am - 10pm Mon - Fri and during the day on weekends. Cox Communications Social Media Support