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ComcastSteve

  1. @cmos_evolve yay!
  2. @Alvin4Community it can be done, i supposed. send us an email w/acct info and issue. we_can_help@cable.comcast.com
  3. @TWEAK set up for wed 11/11/09 8-10am
  4. @Edgeicator i am going to set up an ping plotter to monitor the connection on my end. it should tell me when it drops more accurately
  5. @thehacker123 it's bumped :-)
  6. @tweak trying to setup an appointment to have tech drop off a real D3 modem. let me know what is the best time and day.
  7. @CasualRepartee what speed do you get if test directly to the modem, bypassing router?
  8. @affiliatetip if you can, try testing both without routers just to compare
  9. @CasualRepartee geez, much worst than i thought. how long have u have both modems?
  10. @Edgeicator yup, that was my doing. i was re provisioning it. monitor it for tonight and let me know tomorrow for consistent connection
  11. @affiliatetip both speeds are tested with or without router in the mix? can u test speed without any router, i.e., direct connect to modem?
  12. @John_60516 sent some signals to those boxes. power cycle them when u have a chance and see if it works
  13. @John_60516 got it. please delete the tweet cos u posted the # on public tweet.
  14. @Edgeicator DM me the acct tel #. i'll check
  15. @John_60516 DM me the acct tel #. i'll check
  16. @iclayway hmm. lemme re provisioned the modem again. if still bad after tomorrow, let me know
  17. @iclayway diagnostic not good. my bet, the modem itself is the culprit. is this a rental or ur own modem? if rental, can be swapped by us
  18. @stephfoo can i help?
  19. @iclayway sure. DM the acct tel # to me.
  20. @dmessent r u looking to add NFL redzone? DM me the acct tel #. i'll see what can be done