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@TheCrazyAsian dm your tel nmbr....I will take a look. I'll see if I can roll back the rates to those charged for a self install. about 2 hours ago from Seesmic in reply to TheCrazyAsian
@jasonrobb Detreon_Roberts@comcast.com about 5 hours ago from Seesmic
@manukumar No problem! about 5 hours ago from Seesmic
@jasonrobb welp...you can check out my previous tweets to happy Comcast customers, or you can check @comcastdoug profile - he's my boss. about 7 hours ago from Seesmic in reply to jasonrobb
@cwebbie Because the haters (not pointing elbows >>>>@cwebbie) chose to ignore....Check out the hash tag :-) about 7 hours ago from Seesmic in reply to cwebbie
@CoryOBrien I'll be following up on Tuesday to make sure all is well about 7 hours ago from Seesmic in reply to CoryOBrien
@cwebbie wow...Hawks fans...unite! BTW, That's just wrong.... #Hawks about 7 hours ago from Seesmic in reply to cwebbie
@manukumar BTW, you will see the additional adj on the DEC statement as well. about 7 hours ago from Seesmic
@manukumar corrected credit s on the account. :-) Lemme know if you need anything else. about 8 hours ago from Seesmic
@napleschris ok. Lemme know if you need me to look in on this. Enjoy the rest of your weekend about 8 hours ago from Tweeterena in reply to napleschris
@cwebbie glad to see you enjoyed the game #GoSuns. Waiting to see your Hawks tweets...... about 8 hours ago from Tweeterena in reply to cwebbie
@jasonrobb we should not be doing that and I'm shocked that this is happening. Dm city/state and I will share your story about 8 hours ago from Tweeterena
@TheCrazyAsian did we charge install fees? I'd be happy to take care of that for you about 8 hours ago from Tweeterena
@comcastbill dm plz 6:45 PM Nov 27th from Tweeterena
@themacinjosh that is mis-information and I apologize 5:51 PM Nov 27th from Tweeterena in reply to themacinjosh
@fitsum hi there. What can I help with? 5:50 PM Nov 27th from Tweeterena in reply to fitsum
@theogeo read the blog post. I'm sorry that you had the bad experience and we would be happy to have you. 11:18 AM Nov 27th from Seesmic in reply to theogeo
@cwebbie should be getting some info soon. 9:08 AM Nov 27th from Seesmic in reply to cwebbie
@cwebbie Don't worry about that. I'll get in touch with the tech/dispatch. 8:34 AM Nov 27th from Seesmic in reply to cwebbie
@CoryOBrien Following 8:11 AM Nov 27th from Seesmic in reply to CoryOBrien

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Name D. Roberts
Location Comcast HQ
Bio Comcast Dete here. I work with Comcast Cares because I care. Need a hand? Let's roll up the sleeves and work on this one together!

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