comcastcares
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@ They will say HD or High Definition on the front
about 6 hours ago
from web
in reply to youtah
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@ I would make sure it has wireless N
about 10 hours ago
from web
in reply to itskaygo
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@ If you are renting, free. Or you can buy one which will cost between $30 and $200 depending on one you buy
about 10 hours ago
from web
in reply to itskaygo
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@ If swapping the modem, the time to drive to the Comcast store, should not be long at all
about 10 hours ago
from web
in reply to itskaygo
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@ I can't see what it says, but if it is the cable box, I would reboot it. I do not recognize the symbols on it
about 10 hours ago
from web
in reply to scottluptowski
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@ You can pick up a router. I have the Apple Extreme with a hard drive attached to take advantage of Time Machine
about 10 hours ago
from web
in reply to itskaygo
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@ A few options. If modem is rented you can take it to the local Comcast store and swap for a router modem combination or
about 10 hours ago
from web
in reply to itskaygo
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@ What is the trouble?
about 11 hours ago
from web
in reply to itskaygo
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@ DM the phone number on the account and I will review what we see from this end for the modem.
about 11 hours ago
from web
in reply to eekthree
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@ What light is blinking? Sounds more like a different tech issue not voltage (otherwise would not have power), possibly signal
about 11 hours ago
from web
in reply to eekthree
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@ They do not have stand alone parts, that is why I suggest swapping the box itself
about 11 hours ago
from web
in reply to eekthree
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@ That would be a money losing idea since average truck roll costs us about $60, much higher than charged, plus no fee if equipment
about 11 hours ago
from web
in reply to eekthree
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@ I would swap the entire box
about 11 hours ago
from web
in reply to eekthree
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@ Of course. It has been On Demand since before Thanksgiving
about 12 hours ago
from web
in reply to mamikaze
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@ In Grandslam it is 2 different accounts. Internet modem has poor signal, arris modem offline. Can we get tech sooner?
about 13 hours ago
from web
in reply to ComcastBill
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@ We can get you back up. DM email address and phone number on the new account
about 16 hours ago
from web
in reply to William_Flaiz
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@ For security purposes I can't change password or provide that here, but go to chat they can help!
7:37 PM Dec 23rd
from web
in reply to Buckray
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@ If roommate set up the primary, in order to set up others, you would need to log in with that info
7:22 PM Dec 23rd
from web
in reply to Buckray
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@ DM phone number on the account and we can review
7:07 PM Dec 23rd
from web
in reply to mom2boy
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I'm watching @ (Stand Up 2 Cancer) special from 2008, now On Demand. How powerful to start with Patrick Swayze. Please stand up!
5:17 PM Dec 23rd
from web
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- Name Frank Eliason
- Location Philadelphia, PA
- Web http://www.comcas...
- Bio Senior Director, Comcast National Customer Service Email: We_Can_Help@cable.comcast.com
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