clientretention
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Angry customer? If you handle the customer appropriately you can turn a negative into a positive. A customer...
8:39 AM May 19th
via Facebook
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Have you ever received great service from a company and when it's time to use their service again, you can't...
3:20 PM May 16th
via Facebook
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Customers choose and stay with companies where they have a personal connection. Customer retention marketing...
2:15 PM May 14th
via Facebook
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Business Thank You Cards and What’s Happened To Our Manners? - Client Retention | Client Retention
4:45 PM May 11th
via Facebook
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Do you know who your customers are? All of us like to feel important; calling someone by name is a simple way to...
4:12 PM May 10th
via Facebook
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Great customer service tips - Go Nordstroms and Zappos!
4:35 PM May 9th
via Facebook
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Forget the customer satisfaction surveys. When it boils down to determining customer loyalty, there are only two...
4:57 PM May 8th
via Facebook
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Old-fashioned service still counts and is appreciated by your customers. Acknowledge them right away with a...
3:29 PM May 8th
via Facebook
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Here's an ugly statistic . . . 96% of unhappy customers never complain - they just go away.
5:37 PM May 7th
via Facebook
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The dollar bills we receive from a bank teller in five different banks are the same. What's different are the...
8:06 AM May 4th
via Facebook
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Good customer service tip!
3:05 PM May 3rd
via Facebook
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Customer service works like magic. When it's done well, you magically keep more customers, they magically refer...
11:54 AM May 3rd
via Facebook
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Customers are not always right, but great service is.
11:46 AM May 3rd
via Facebook
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Did you know that it's a tremendous motivator for an employee to receive an appreciation card IN THE MAIL from their employer?
11:45 AM May 3rd
via Facebook
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Client retention is a key ingredient to business success, so you're right on the money thinking it’s worth considering.
9:30 AM May 1st
via Facebook
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There is such a thing as too much customer contact. It's beneficial to follow-up with customers to let them know...
4:13 PM Apr 30th
via Facebook
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There is such a thing as too much customer contact. It's beneficial to follow-up with customers to let themyou...
4:11 PM Apr 30th
via Facebook
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The NBA is never just a business. It’s always business. It’s always personal. All good businesses are personal....
3:08 PM Apr 27th
via Facebook
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"If you always do what interests you, at least one person is pleased." ~ Katharine Hepburn
3:33 PM Apr 26th
via Facebook
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The #1 customer loyalty killer is the difference between a customer’s expectations and his or her actual experience.
2:34 PM Apr 25th
via Facebook
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- Name Jodi & Sandie
- Location Newcastle, California
- Web http://www.Client...
- Bio Helping businesses build customer loyalty, customer satisfaction, and client retention with customized follow up programs.
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