Chris_Whitmore
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RT @: tech start-ups looking at the legal industry "[Law] is a $20B industry largely untouched by tech"
10:02 AM Mar 21st
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CRM is shedding its reputation as expensive and unwieldy and is experiencing a real resurgence.
7:43 AM Mar 16th
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Is your InterAction deployment in need of some new life? Register For Ultimate Makeover InterAction Edition @
8:37 AM Mar 15th
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LexisNexis® Announces InterAction® Mobility: Access key relationship intelligence such as "who knows who" on the go.
8:35 AM Mar 15th
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Things we lawyers won't see in 2019: (1) Flying cars (2) Billable hours (3) Fewer lawyer jokes
7:44 PM Apr 25th, 2011
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Great use of KISS | RT @: Interesting exercise RT @. Haiku Your Way to a Better Elevator Pitch
3:08 PM Apr 12th, 2011
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Great read! Gartner Customer 360 conference - Social CRM is not a fad. Rock star of CRM.
9:21 AM Apr 11th, 2011
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@ Great recap! I loved that session and reading your post was like hitting the cliff notes replay button.
9:00 AM Apr 11th, 2011
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in reply to LindsayGriffith
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RT @: Disney's approach to business excellence - lots of great tips for those in the service industry:
7:51 AM Apr 11th, 2011
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What do law firms have when they combine Business Intelligence + Competitive Intelligence + Relationship Intelligence =
7:13 AM Mar 29th, 2011
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RT @: LexisNexis Client Analysis - My Sneak Peek Before 4/1 Launch – (3 Geeks) | Excellent write up (as always)
6:59 AM Mar 29th, 2011
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RT @: The CRM Marathon: It's about pace and following a plan to the finish line which not 100 yards away ...
4:37 PM Mar 23rd, 2011
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Thinking about CRM or restarting a stalled CRM implementation - First step is to define what CRM is . Culture/Strategy before Software
5:14 AM Mar 16th, 2011
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RT @: Morrison & Foerster's library has renamed/rebranded to “Research and Intelligence.” More in line w/ capabilities.
3:19 PM Mar 15th, 2011
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Experience Mgmt - Leveraging the unique skill sets, relationships, and interaction history to drive better biz results
8:08 AM Mar 2nd, 2011
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RT @: CIO IT budgets are flat -why is everyone interested in the CIO? (via Gartner) | 70% of budget is in play
12:48 PM Jan 26th, 2011
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RT @: LexisNexis launches InterAction 6.0 CRM for Microsoft Outlook. CRM+Outlook=use, adoption, productivity
5:28 PM Dec 22nd, 2010
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@ - Heather. Love using the mobile app for ILTA. Updated agenda, bios, locations, twitter feed, etc.
5:23 PM Aug 25th, 2010
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in reply to heather_morse
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Announced in Feb...Launched today - Lexis for Microsoft Office. Contextual Legal Research within Office documents.
10:58 AM Aug 5th, 2010
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Social-CRM does not refer to social media alone – it is about social engagement with the Customer
7:11 AM Aug 2nd, 2010
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- Name Chris Whitmore
- Bio Competitive Intelligence, CRM, change management, legal marketing, Lost Fan
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