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Chris_Whitmore

  1. RT @emily_rushing: tech start-ups looking at the legal industry "[Law] is a $20B industry largely untouched by tech" bit.ly/GGKIor
  2. CRM is shedding its reputation as expensive and unwieldy and is experiencing a real resurgence. ibm.co/y6Aq09
  3. Is your InterAction deployment in need of some new life? Register For Ultimate Makeover InterAction Edition @ readytalk.com/r/if3t6c013ulv
  4. LexisNexis® Announces InterAction® Mobility: Access key relationship intelligence such as "who knows who" on the go. bit.ly/AwTjV1
  5. Great use of KISS | RT @jriversmn: Interesting exercise RT @xlambertg. Haiku Your Way to a Better Elevator Pitch http://bit.ly/hpvYMi
  6. Great read! Gartner Customer 360 conference - Social CRM is not a fad. Rock star of CRM. http://bit.ly/gbBfml
  7. @LindsayGriffith Great recap! I loved that session and reading your post was like hitting the cliff notes replay button.
  8. RT @LindsayGriffith: Disney's approach to business excellence - lots of great tips for those in the service industry: http://lnkd.in/iUGhZY
  9. What do law firms have when they combine Business Intelligence + Competitive Intelligence + Relationship Intelligence = http://bit.ly/fgHVcJ
  10. RT @glambert: LexisNexis Client Analysis - My Sneak Peek Before 4/1 Launch – http://is.gd/bWtHsK (3 Geeks) | Excellent write up (as always)
  11. RT @CRMSuccess: The CRM Marathon: It's about pace and following a plan to the finish line which not 100 yards away ... http://bit.ly/hE8fba
  12. Thinking about CRM or restarting a stalled CRM implementation - First step is to define what CRM is . Culture/Strategy before Software
  13. RT @PrivateLawLibs: Morrison & Foerster's library has renamed/rebranded to “Research and Intelligence.” More in line w/ capabilities.
  14. Experience Mgmt - Leveraging the unique skill sets, relationships, and interaction history to drive better biz results http://bit.ly/gvA9dx
  15. RT @glambert: CIO IT budgets are flat -why is everyone interested in the CIO? http://bit.ly/fxwfjf (via Gartner) | 70% of budget is in play
  16. RT @crmsoftware: LexisNexis launches InterAction 6.0 CRM for Microsoft Outlook. CRM+Outlook=use, adoption, productivity http://bit.ly/g9iy2k
  17. @heather_morse - Heather. Love using the mobile app for ILTA. Updated agenda, bios, locations, twitter feed, etc. http://bit.ly/b4K4Vz
  18. Announced in Feb...Launched today - Lexis for Microsoft Office. Contextual Legal Research within Office documents. http://bit.ly/bzdx4a
  19. Social-CRM does not refer to social media alone – it is about social engagement with the Customer http://bit.ly/cnsYzM