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CherylBigResult

  1. In order of importance-customer acquisition, followed by customer loyalty, followed by customers spreading the word about you. @GrantCardone
  2. Wherever we are, is but a stage on the way to somewhere else & how well we do it, is preparation for something else. ~Robert Louis Stevenson
  3. Companies fail not because they offend customers-it's not taking enough action to make them customers in the 1st place. @GrantCardone
  4. When building a business, customer satisfaction not primary goal (yet); acquisition|referral|loyalty, then more acquisition.. @GrantCardone
  5. @moore_life Have a fabulous Friday!
  6. Life isn't just about some of you; it's about all of you. Don't negate, integrate. @PeterBregman 18 Minutes-Expanding Your View of Yourself
  7. You will always get out of life exactly what you put into it; no more - no less. ~J.Sewell Perkins #quote
  8. If assumptions have been wrong, it means there is a whole new set of possibilities open to you probably not considered before. @PeterBregman
  9. This is how you can get what you want... conta.cc/JCrjFb
  10. Once you question assumption & open to possibility things might not be how they've seemed, need to be prepared to be wrong. @PeterBregman
  11. Complaints & problems: opportunities to do more business/solve more issues. Customers can brag how you make problems go away. @GrantCardone
  12. At 211 degrees, water is hot. At 212 degrees, it boils. With boiling water, comes steam. And with steam, you can power a train. ~Sam Parker
  13. It's a mistake to be scared of complaints. Instead, encourage them, look for them, find them & resolve them. @GrantCardone The 10X Rule
  14. Complaints are your customers' very direct way of telling you exactly how to make your product better. @GrantCardone The 10X Rule
  15. Ask how your industry has changed & why it might mean your business strategy is off. Ask others to argue against you - Listen. @PeterBregman
  16. What it lies in our power to do, it lies in our power to not do. ~Aristotle #quote
  17. Regular rest stops are useful interruptions-refuel your body & mind, reorient your life toward what's important. @PeterBregman 18 Minutes
  18. How do you stack up with the others? conta.cc/JwF9Jf
  19. To interrupt our inertia, everyday distractions, and gut responses we need to intervene in our own lives. @PeterBregman 18 Minutes
  20. Complaints are invevitable indications that you are growing as you should. @GrantCardone The 10X Rule