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  1. Spent the day with a group of users for a CRM system I designed - always interesting to see how a design stands up in the real world about 23 hours ago from web
  2. @mjayliebs - I'll try and blog myself on CRM complexity as we experience it next week 3:30 AM Nov 29th from web in reply to mjayliebs
  3. @mjayliebs - spot on CRM is complex. It's only simple when people aren't looking to achieve much, or don't really understand it. 3:29 AM Nov 29th from web in reply to mjayliebs
  4. Heading out for a run with This Week in Start Ups number 29 9:36 AM Nov 27th from web
  5. Went through 5 years of my blog posts. Amazed how often I repeat myself. Good job I have a bad memory or I'd run out of material. 9:17 AM Nov 27th from web
  6. Just finished a guest blog post for the Salesforce.com Cloud Crowd. 9:14 AM Nov 27th from web
  7. @lsherloc yes, back and looking forward to getting back into it again! 6:43 AM Nov 25th from web in reply to lsherloc
  8. Finished the last in an 'epic' series of posts on CRM requirements gathering http://tinyurl.com/yang8mc - all feedback appreciated! 2:55 AM Nov 25th from web
  9. Nice piece on marketing resource management on SearchCRM http://tinyurl.com/n7b985 12:21 AM Sep 23rd from web
  10. My accountant just emailed me an update addressed 'Dear client' - I feel so special. 10:58 AM Jun 13th from web
  11. I was asked to speak on the uplifting topic of CRM failure - here are my thoughts http://tinyurl.com/qcqt4r 12:08 AM Jun 8th from web
  12. Microsoft CRM team seem to have created one of the more irritating telemarketing operations I've come across - which surprises me 11:42 PM May 19th from web
  13. Latest blog post - the role of the role of the independent CRM consultant outside of vendor selection - http://tinyurl.com/one8v4 1:09 AM May 19th from web
  14. Latest blog piece regarding the tyranny of the CRM change request - http://tinyurl.com/ojsger 6:18 AM May 9th from web
  15. Have been deeply mired in user acceptance testing - some related thoughts in my blog: CRM and UAT - http://tinyurl.com/cbj6rc 10:50 AM May 2nd from web
  16. Curiously the CRM vendor who retrenched a large portion of their workforce are now badly short of resources for projects. 4:43 AM Apr 15th from web
  17. Spending the bank holiday weekend helping out on user acceptance testing. 12:00 AM Apr 11th from web
  18. 40 mile trail race completed in 7h22m. No major navigation errors. Last 10 miles - uncomfortable. I may be sore in the morning. 11:09 AM Apr 5th from web
  19. Local Post Office now seems to be part Post Office part Thorntons - for that perfect chocolate and premium bond experience presumably. 5:43 AM Apr 4th from web
  20. In an age of hi-tech race fuelling my strategy for tomorrow involves jelly beans, flap-jack, and a couple of pound coins for cola 11:04 PM Apr 3rd from web
  • Name Richard Boardman
  • Location Amersham, Buckinghamshire, UK
  • Web http://www.mareeb...
  • Bio Independent CRM consultant based near London in the UK
142 Following 154 Followers 7 Listed
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