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  1. @lsherloc yes, back and looking forward to getting back into it again! about 8 hours ago from web in reply to lsherloc
  2. Finished the last in an 'epic' series of posts on CRM requirements gathering http://tinyurl.com/yang8mc - all feedback appreciated! about 12 hours ago from web
  3. Nice piece on marketing resource management on SearchCRM http://tinyurl.com/n7b985 12:21 AM Sep 23rd from web
  4. My accountant just emailed me an update addressed 'Dear client' - I feel so special. 10:58 AM Jun 13th from web
  5. I was asked to speak on the uplifting topic of CRM failure - here are my thoughts http://tinyurl.com/qcqt4r 12:08 AM Jun 8th from web
  6. Microsoft CRM team seem to have created one of the more irritating telemarketing operations I've come across - which surprises me 11:42 PM May 19th from web
  7. Latest blog post - the role of the role of the independent CRM consultant outside of vendor selection - http://tinyurl.com/one8v4 1:09 AM May 19th from web
  8. Latest blog piece regarding the tyranny of the CRM change request - http://tinyurl.com/ojsger 6:18 AM May 9th from web
  9. Have been deeply mired in user acceptance testing - some related thoughts in my blog: CRM and UAT - http://tinyurl.com/cbj6rc 10:50 AM May 2nd from web
  10. Curiously the CRM vendor who retrenched a large portion of their workforce are now badly short of resources for projects. 4:43 AM Apr 15th from web
  11. Spending the bank holiday weekend helping out on user acceptance testing. 12:00 AM Apr 11th from web
  12. 40 mile trail race completed in 7h22m. No major navigation errors. Last 10 miles - uncomfortable. I may be sore in the morning. 11:09 AM Apr 5th from web
  13. Local Post Office now seems to be part Post Office part Thorntons - for that perfect chocolate and premium bond experience presumably. 5:43 AM Apr 4th from web
  14. In an age of hi-tech race fuelling my strategy for tomorrow involves jelly beans, flap-jack, and a couple of pound coins for cola 11:04 PM Apr 3rd from web
  15. Made it as the 'Editor's Pick' on CustomerThink.com - unlocking the potential of B2B customers with CRM - http://tinyurl.com/c7rl9l 9:09 AM Apr 3rd from web
  16. Wondering how often the phrase 'in the cloud' is being used to cover the lack of a well thought out strategy. 6:27 AM Apr 3rd from web
  17. Meeting with CRM vendor to discuss their resourcing of one of our projects in light of a rather comprehensive round of redundancies. 12:12 AM Apr 3rd from web
  18. Vendor advised today most of our project team made redundant. I assumed April Fool. Wrong. 11:47 AM Apr 1st from web
  19. England seem to be wearing casual shorts and polo shirts, presumably the proper kit didn't turn up in time? 11:43 AM Apr 1st from web
  20. Bemused that retail financial news seems to focus on same store stats but seems to ignore on-line sales growth as per M+S today 1:29 AM Mar 31st from web
  • Name Richard Boardman
  • Location Amersham, Buckinghamshire, UK
  • Web http://www.mareeb...
  • Bio Independent CRM consultant based near London in the UK
132 Following 143 Followers 7 Listed
FreshBooks Concentrix_CRM HubSpot Jason Calacanis David Beard Bucholtz Suzanne Atkinson Scott Sewell Bill Odell Katie O'Connell Mila D'Antonio Robin Daniels Geof Gibbons PivotalCRM Scott Annan Network Hippo Suzy Meriwether Unica alphalogix Andrew Bibby Badri Srinivasan Wim Coorevits Philip Stanley Elodie Chizat Mike Boysen Andy Stiff SearchCRM.com Contact Center e1business Philip Hogg kachinske Azorus Inc. cnpsupport Derek Curtis Arie Goldshlager AnswerNet1