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  1. @drgrist Could be either standard or blast. If you DM phone number on the account I can look
  2. @jphughes3 Did it last more than 15 minutes?
  3. @mickscal Go to the local store and pick up a new one
  4. @maxdyckhoff Easy to run under there and up into the living room. We may charge fee, but also easy to do yourself
  5. @magicmattyo Can I help?
  6. @jyates29 We also monitor satisfaction
  7. @jewelsp833 Can I look into the trouble for you? Have you had a tech out?
  8. @AustinPrime Can I help?
  9. @RyanAlexander In many areas it was on ABC w/ Georgia on ESPN2. I did see ESPN2 not broadcasting in HD for some reason, seemed everywhere
  10. @kewlrats Sounds like promotion ended, email my team We_Can_Hep@cable.comcast.com
  11. @jillboom Can I help?
  12. @JKarla I think that is similar to a different error I have seen, which required replacing the box, but DM phone # on the account & I'll try
  13. @RyanAlexander CFB?
  14. @MikeCoogan Thank you for the feedback.
  15. @TimmyShea Email the details to us We_Can_Help@cable.comcast.com include phone # on acct and contact #
  16. @JKarla That is odd. Try hard reboot (unplug and plug back in) and if does not work let me know
  17. @sjmokeefe We are always happy to help!
  18. @m_a_r_k_o This may help http://www.spiffspace.com/f...
  19. @m_a_r_k_o May want to try firmware update if you have not done that recently. That seems to help in some areas of the country
  20. @m_a_r_k_o I would do a search of Sony Forums as well as possibly AVS forums and High Def Forums