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  1. Australia: First call center penalized for ringing number on "Do Not Call Register" http://bit.ly/4totK7 7:13 PM Dec 16th from twitterfeed
  2. Recruitment and compensation survey forecasts increase in hiring http://bit.ly/8uj1zV 5:21 PM Dec 15th from twitterfeed
  3. Latest issue of Call Center International published http://bit.ly/65qEx4 4:23 PM Dec 14th from twitterfeed
  4. US Bank BB&T Selects NICE SmartCenter http://bit.ly/4SqpHn 4:23 PM Dec 14th from twitterfeed
  5. German call center market still growing http://bit.ly/6uxkVh 6:07 PM Dec 13th from twitterfeed
  6. Syrex to use Cincom Contact Center Solution http://bit.ly/7dAV0Z 6:12 PM Dec 12th from twitterfeed
  7. Ansafone to appoint VP of Client Relations and Global Services http://bit.ly/5iM8H1 5:48 PM Dec 11th from twitterfeed
  8. Ryla Using Varolii Solution for Workforce Communications http://bit.ly/74moY8 5:32 PM Dec 10th from twitterfeed
  9. ASC to open subsidiary in Saarbruecken, Germany http://bit.ly/70ow4e 5:31 PM Dec 10th from twitterfeed
  10. Thailand tourists can contact Internet call center for travel information http://bit.ly/5une5z 1:38 AM Dec 10th from twitterfeed
  11. Pegasystems Adds Chat to Multi-Channel Contact Center Offering http://bit.ly/81bezZ 5:45 PM Dec 9th from twitterfeed
  12. UK Automobile Asscociation chooses Azzurri for virtualized contact center http://bit.ly/8DpsQb 5:41 PM Dec 8th from twitterfeed
  13. Voxeo to cooperate with Remego in Asia-Pacific region http://bit.ly/8pG6M8 5:40 PM Dec 7th from twitterfeed
  14. US Contact Centers optimistic to grow again http://bit.ly/89UrVB 5:06 AM Dec 7th from twitterfeed
  15. Convergys to use text messaging and social media for recruitment http://bit.ly/8DZLtL 6:15 AM Dec 3rd from twitterfeed
  16. Young consumers set higher value on customer service http://bit.ly/8YeNAZ 2:37 AM Dec 2nd from twitterfeed
  17. Promero shows contact center-modules for salesforce.com-users http://bit.ly/8gKjlv 2:37 AM Dec 2nd from twitterfeed
  18. RightNow Launches CX http://bit.ly/5zqAIC 2:37 AM Dec 2nd from twitterfeed
  19. Emotional intelligence and the call center: ITESA and EQ Leader to cooperate http://bit.ly/5ocsh1 6:13 AM Nov 30th from twitterfeed
  20. Firstsource wins new telecommunications client http://bit.ly/6pbrIy 6:00 PM Nov 27th from twitterfeed
  • Name CallCenter INT'L
  • Location Germany
  • Web http://www.call-c...
  • Bio Call Center International is the official magazine of ECCCO, the European Confederation of Contact Centre Organisations.
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