Profile_bird

Hey there! BrewCityHDI is using Twitter.

Twitter is a free service that lets you keep in touch with people through the exchange of quick, frequent answers to one simple question: What are you doing? Join today to start receiving BrewCityHDI's tweets.

Already using Twitter
from your phone? Click here.

BrewCityHDI

  1. Eric's gizmo of the month, so star trek http://bit.ly/hk31N
  2. Phone apps for travel http://bit.ly/lX6S4
  3. Follow Customer Service Week @thinkhdi #csweek #hdi
  4. Sign up with HDI for Customer Service Week webinars http://bit.ly/20dMJe
  5. Hopes everyone got some value out of the Social Media presentation! Thanks for being a great audience! #hdimw09
  6. At the Regional LCO in beautiful downtown Chicago! A room of great people and great knowledge! Love the HDI family!
  7. Great discussion. Look for our recap coming soon on www.brewcityhdi.com.
  8. Time for our Customer Service Week Round Table Discussions.
  9. Deanna's company did Communication Training. Interesting how people started paying it forward instead of backwards.
  10. Jennifer liked to cry wolf in the Help Desk. Her desk is so dedicated they wouldn't get off the phone when there was a gas leak.
  11. Mike just shared a GREAT Dell Help Desk customer experience. 5 days/8 hours later and Mike's smiling about it!
  12. What does your company do for Customer Service Week?
  13. Phil has a team member that received a handwritten note and gift card from a customer. Wow!
  14. Jill just had a touching story about a customer thanking an agent when she changed companies.
  15. Agent reset the password to id10t. Naughty! Thanks for sharing Theresa.
  16. Eric is hilarious! SMS syndrome.
  17. Fix the person first, then the problem. Thanks Laura!
  18. Customer Service Week is coming in October. We're sharing good/bad Help Desk customer service experiences. : )
  19. Actuant sponsored the location in their training facility.
  20. Apex sponsored our dinner this evening. Yum for healthy wraps!