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Bob_Thompson

  1. Dow Jones Launches Innovative "Social Selling" Tool: http://bit.ly/4rJevK
  2. Honoring our Country's Wingmen on Veteran's Day: http://bit.ly/2Wk0b0
  3. A Manifesto for Social Business: http://bit.ly/3Wzves
  4. Portugal Telecom Selects ClickSoftware for Optimized Workforce Management: http://bit.ly/HOUVY
  5. Speech Analytics Showcase http://bit.ly/3hO9lU NICE and Verint demo their solutions head-to-head!
  6. Great speaker lineup Social Media Tools week http://bit.ly/2kSU2h including @axels, @comcastcares, @johntodor, @catesherwood and me!
  7. RT @tweetmeme Social Media Tools Week - Nov 16-21 http://retwt.me/mmkV
  8. Nexidia and Merced Systems Partner to Enhance Contact Center Agent Performance: http://bit.ly/3xKiCW
  9. Energize your company with a clear customer promise: http://bit.ly/2RYSCh
  10. Do Your Customers Think of You as a Trusted Advisor?: http://bit.ly/265Qwt
  11. The Flawed Vision of Customer Data Integration – How to Get It Right the First Time?: http://bit.ly/3eiJ2H
  12. The Social Components of CRM And Their Impact on How Customers Will Do Business - Part I: http://bit.ly/4mGRxz
  13. @prem_k Thanks for the RT, and for blogging on CustomerThink.
  14. Google Trends Smackdown: Enterprise 2.0 vs. Social CRM: http://bit.ly/oZd2u
  15. Google Trends Smackdown: Enterprise 2.0 vs. Social CRM http://bit.ly/MSW1U #scrm #e20
  16. Lessons Learned at the SCRM E2.0 Conference: http://bit.ly/42nOO7
  17. RT @tweetmeme Seek Omega: Enterprise 2.0 Caffeine: Let’s Debunk the Non-Debate http://bit.ly/J6xN7
  18. Seven Critical Questions to Ensure Master Data Governance Success: http://bit.ly/1z2laz
  19. Manager “Chaperone” for Demo Prep Calls: http://bit.ly/1F3Ern
  20. BigHand Launches New Server Based Speech Recognition Module: http://bit.ly/3HshFx