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Bob_Thompson

  1. Driving Customer Experiences to Improve Loyalty: http://bit.ly/5SD6No about 9 hours ago from twitterfeed
  2. @glfceo Looking forward to meeting you too! Thanks for your great blogging! about 9 hours ago from Power Twitter in reply to glfceo
  3. What’s The ROI Of Social Media? That’s What EVERYONE WANTS TO KNOW!: http://bit.ly/8yXRiM about 11 hours ago from twitterfeed
  4. SAP: Why CRM is dead, NRM is alive.: http://bit.ly/5YTXdz about 13 hours ago from twitterfeed
  5. Is B2B the new B2C: http://bit.ly/7vOBd2 about 13 hours ago from twitterfeed
  6. PonderThis: Don’t Buy the Doom and Gloom: http://bit.ly/6fXnFi about 13 hours ago from twitterfeed
  7. Customer Experience Labs: Reflections on 2009 and an outlook on 2010: http://bit.ly/4sGiI9 about 13 hours ago from twitterfeed
  8. Is it safe?: http://bit.ly/6A6c0e about 18 hours ago from twitterfeed
  9. Employees Are Social Media Marketers: http://bit.ly/7CKBZN about 20 hours ago from twitterfeed
  10. Give your customer a cookie: http://bit.ly/7ZBkM2 about 20 hours ago from twitterfeed
  11. Broken House, Social Enterprise and SAP: http://bit.ly/6ELtEO about 22 hours ago from twitterfeed
  12. Please Check 'Excellent' for the Children: The Problem with Client Loyalty Surveys: http://bit.ly/6bXEVo about 24 hours ago from twitterfeed
  13. Questions Your Customers May be Asked…: http://bit.ly/63FoMw about 24 hours ago from twitterfeed
  14. ROI Hype: Finance for Fools?: http://bit.ly/5jBRfo about 24 hours ago from twitterfeed
  15. Shopping Cart Abandonment Could Be CES’ Biggest Hurdle: http://bit.ly/5tkjZG about 24 hours ago from twitterfeed
  16. From Social Media to Social Business: http://bit.ly/6VREgJ 12:05 AM Jan 7th from twitterfeed
  17. Cross Selling at Banks: Adopting the Right Strategy for a Healthy Bottom Line: http://bit.ly/7kWTvW 9:35 PM Jan 6th from twitterfeed
  18. What Can You Do To Make Your Call Center Successful?: http://bit.ly/6yUV7N 12:58 PM Jan 6th from twitterfeed
  19. Seven Steps To Social CRM Success: http://bit.ly/8Y1b3s 10:55 AM Jan 6th from twitterfeed
  20. Avatar 3D : Pocahontas :: Social CRM : CRM: http://bit.ly/7MWVpc 9:23 AM Jan 6th from twitterfeed
  • Name Bob Thompson
  • Location Burlingame, California, USA
  • Web http://customerth...
  • Bio CustomerThink founder, passionate about customer-centric business (CRM, CEM and Social Media).
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