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  1. Have regular staff meetings. Your business will run smoother when people know what is happening. #biztip
  2. People normally buy benefits and not features in a product or service. #biztip
  3. Business cards are great marketing tools. What message does yours convey? #biztip
  4. Be committed to your business, staff and customers. #biztip
  5. Have regular staff meetings. #biztip
  6. 'Mark-up' is the percentage of the cost price you add on to get the selling price. #biztip
  7. Don't Confuse 'Mark-Up' with 'Margin' they are NOT the same. #biztip
  8. Include your email address on all offers you send out. Consider an exclusive address for each offer. For tracking. #biztip
  9. Offer benefits to customers that are greater than the cost to them. #biztip
  10. Always remember to pay yourself first- you are not a free resource for your business. You too need to live. #biztip
  11. Get organised and manage your time properly. #biztip
  12. Being in business is about building client relationships, not selling product or services. #biztip
  13. Collect testimonials from all your clients. #biztip
  14. Customers buy benefits, benefits, benefits - NOT features! #biztip
  15. Place your web address on all printed material and advertising. #biztip
  16. Do you use press releases? No? Why not? They can be an effective form of free publicity. #biztip
  17. Put your customers first. #biztip
  18. Man does not control his own fate. The women in his life do that for him. - Groucho Marx, American comedian. #quote
  19. You always pass failure on the way to success. - Mickey Rooney. #quote
  20. It usually takes more than three weeks to prepare a good impromptu speech. - Mark Twain. #quote