BigPondTeam
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@ Sorry mate it's best if you tweet @ from now on. I'm happy to check it out if you send deets to -Matt
10:11 PM Jun 22nd, 2011
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in reply to Ant0ineH
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@ Your best bet would be to call our technical support on 133 933 (available 24x7) :] -Matt
5:18 PM May 22nd, 2011
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in reply to _GORDONN_
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@ Sorry mate don't have that info but you can call Tbox tech for help with the guide on 1300136841 -Matt
2:31 AM Apr 30th, 2011
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in reply to _GORDONN_
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@ Good stuff :) Let me know how you go. Greg II
1:21 AM Apr 28th, 2011
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in reply to stevedavis
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@ G'day Steve, yep we do still monitor @. No known filter fault, I'd get client to call Tech 133933 and esc. Greg II
1:10 AM Apr 28th, 2011
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in reply to stevedavis
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@ We do update the service status page however if you believe there is something missing I'm happy to pass on the feedback -Matt
9:29 PM Apr 26th, 2011
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in reply to kipps
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@ Happy to help you with this, as we can look to retain your email. Pls send name, acct#, DOB . Greg II
10:02 PM Apr 17th, 2011
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in reply to tassie_gal
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@ Hey could you DM us your mobile number and address to add to the fault? would be must appreciated :) -Matt
5:28 PM Apr 6th, 2011
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in reply to allisonr
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@ Thanks! I will pass it on now so it can be reported. Hopefully have it sorted shortly :] -Matt
5:18 PM Apr 6th, 2011
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in reply to allisonr
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@ Do you typically have coverage there? Need to know so we can log the correct docket :] -Matt
5:13 PM Apr 6th, 2011
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in reply to allisonr
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@ It's good to hear that it is at least being looked into, hope all goes smoothly from here on in -Matt
10:20 PM Apr 3rd, 2011
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in reply to JudeEkerick
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@ I'd honestly recommend speaking to BP Tech Support (133933) as your first port of call-if you have no luck there, let us know.-Justin
7:16 PM Apr 1st, 2011
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in reply to ibeau
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@ Nothing that's been reported on our outage system, I'm sorry- may be worth calling BP Tech or faults on 137663/132203. -Justin
4:20 PM Apr 1st, 2011
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in reply to JudeEkerick
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@ Depends on how much data she's after-any of our Elite plans (listed on ) should do the trick for speed. -Justin
2:57 PM Apr 1st, 2011
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in reply to techAU
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@ The charges are listed in Our Customer Terms However I'm happy to take a look at your account. Send (cont)
4:37 PM Jan 31st, 2011
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in reply to zoescaman
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@ Your best bet is just to give Tech a call on 133933 -Dylan
1:56 PM Jan 18th, 2011
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in reply to LaurenLee_
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@ 2/2 can call you and put you through to that team? Carly
7:11 PM Jan 8th, 2011
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@ 1/2 I'm sorry to hear that. As it is a Technical issue Tech Support would be the best team to speak with. If you want I
7:11 PM Jan 8th, 2011
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in reply to andrewjthrelfo
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@ No worries I will send it again :) If you don't receive it in the next hour let me know. Tristo :)
4:58 PM Dec 8th, 2010
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in reply to MissRiz
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@ At this stage I can't say,especially as the tool we'd usually use to check is down. I'd try BP Activations on 137663. Justin
7:17 PM Dec 7th, 2010
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in reply to waynestanford
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- Name BigPondTeam
- Location Australia
- Web http://www.bigpon...
- Bio This account is being phased out. Whilst we will endeavour to continue to monitor this page, for a timely response please direct all queries to @Telstra!
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