BigPondTeam
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@ Sounds like you have been speed shaped. I can check if you send your name and DOB here :o) Mark
about 1 hour ago
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@ An issue with our website was logged at 14:30, but there is no cable outages logged in SA. Try tech team on 133933 :o) Mark.
about 1 hour ago
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@ Hi there, where are you exactly? I may be able to offer more info :o) Thanks Mark.
about 2 hours ago
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@ Hi there, thanks for the nice feedback :o) Mark.
about 4 hours ago
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@ You makes sense. Easier for our customers the better. Feedback taken on board and Im sorry for the inconvenience. Mark.
about 4 hours ago
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@ Awesome. Have a good weekend :o) Mark.
about 4 hours ago
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@ Thanks for that. I emailed you back confirming the credit. I look forward to Tuesday :o) Mark
about 6 hours ago
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@ I have sent you an email Lee.
about 6 hours ago
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@ Feel free to keep us posted :o) Mark.
about 7 hours ago
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@ Hi mate, try calling 125 111 and when prompted ask for 'mobile faults'. Pls feel free to let me know how you go :o) Mark.
about 7 hours ago
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@ Hi. No Andy is not in, but I can check your history with him if you want assistance. Or i can ask him to tweet you Tuesday. Mark
about 7 hours ago
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@ I'd recommend giving Tech Support a call on 133 933, or I can call you and put you through to them if you like? Tristo :)
about 21 hours ago
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@ Hey what sort of problem are you having with your wireless? Let me know, as I may be able to look into it for you. Tristo :)
about 21 hours ago
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@ Looks like you are having some browser issues. You can call tech on 133 933 or I can call you and put you through to them. Tristo
about 24 hours ago
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@ It may sound crazy, but this is the only way a Static IP order will go through at the moment. - Andy
8:41 PM Nov 11th
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@ The process I advised you of will work. If it doesn't, I'll look into it further. - Andy
7:29 PM Nov 11th
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@ then order a Static IP online by selecting 'Buy now' here: This is the current fix for this issue. - Andy
7:17 PM Nov 11th
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@ Without giving you any account info, I can tell you that you'll need to cancel any current order over the phone, and...
7:16 PM Nov 11th
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@ There is a known issue in Como (NSW). If you're not close to there, you may need to speak with our mates in Tech. - Andy
2:43 PM Nov 11th
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@ Oh no! Is it working now? If not, have you spoken with our mates in Tech yet? - Andy
1:46 PM Nov 11th
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- Name BigPondTeam
- Location Australia
- Web http://www.bigpon...
- Bio Providing BigPond customer support on Twitter since Oct '08. We’d like to help out with any questions you have so drop us a line. We're online 9am–6:30pm M-F
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