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Get updates via SMS by texting follow BTCare to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

BTCare

BT’s Favorites

  1. Naomi Munnik naomimunnik @BTCare thank you!! All done!! #goodservice
  2. DJE weetedscotland @BTCare thanks I Will and thanks for follow up even though I never tweeted you direct good social media skill well done
  3. Chris Owen wonky_donky props to @BTCare for excellent response to me whingeing about b/band. call and email this morning and looking into it. nice work.
  4. Mihir Haria-Shah MihirHS215 “@BTCare: @MihirHS215 Let me know if you need any help following the engineering visit today.” thanks, what great service
  5. Micky IVIFX @BTCare i will, inifinity is just amazing!
  6. Nick Russell nickrussell83 @BTCare all working well now after manually changing the channel. Thanks for your help
  7. Ariane Buckley A_Buckleyy @BTCare Ohh it worked!! Thank you so much! :)
  8. Edward Irwin edirwin79 Fair play to @BTCare - engineer arrived the next morning and sorted everything. Thanks.
  9. Wil Harris WilHarris @BTCare Finally sorted this morning, thank you :)
  10. Colin Cushley cushleyc @BTCare Kevin you are a star
  11. JT Plumbing&Heating JTPlumb_andHeat @BTCare thanks for the tweet. All up and running #greatservice
  12. S.Fox Cancer Centre FOXCancerCentre @BTCare excellent service-problem resolved after a lovely engineer talked us through it over the phone to avoid charges. Thank you!!
  13. Ellie Wright MissEllieBallet @BTCare Yes thank you - internet speed is much improved!
  14. mattwaring mattwaring @BTCare issue, finally, resolved - thank you :)
  15. Paul Kirkpatrick paulkirkpatrick Finally Broadband at home...thanks @BTCare great job!
  16. Mike Briercliffe mikejulietbravo @annettemburgess : they are great people - specially the ones on Twitter :-) >> @btbusiness @btcare
  17. Mike Briercliffe mikejulietbravo @annettemburgess : I think it might be - talk nicely about @btcare and they'll go above and beyond the call of duty :-) #greatservice
  18. Neil Fegen nfegen Great service from @BTCare again - only wish the billing department were as efficient :-) #bt
  19. Trina O'Driscoll trinaod I've just had a very helpful phonecall with @BTcare. Hoorah!
  20. Edward Malinky timewhizzingby @BTCare It's fixed. Thank you so much for your time and effort, I really appreciate it. You guys are how customer service should be.