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BTCare

  1. @stephenmott how is your speed performing now? I am still looking into this and there have been some improvements my end
  2. @koralatov Hey, thanks for the email, can you complete a BT speedtest via: http://tiny.cc/ybVDJ let me know once you have done this.
  3. @lainey9 Hi there, if you need any help tweet us anytime! :)
  4. @Timmargh Sorry but if you are experiencing poor broadband speeds you will have to contact your ISP to get this resolved.
  5. @antonyjohnston Thank you for your feedback I will ensure to pass this on to the relevant department!
  6. @david_hewson What device are you trying to connect through? Is it a computer or a phone device?
  7. @BudgetVets If you would like us to look into this for you, forward your details to btcare@bt.com & we will be happy to help! :)
  8. @mariatudor Thanks, we will be in touch shortly :)
  9. @nickajordan Glad to hear the engineer has arrived, let us know how you get on?
  10. @RobPercyPhoto Can you forward your details and twitter user name to btcare@bt.com & we will be happy to look into this for you
  11. @Presariofu Glad to hear you are happy with your broadband speed, if we can help with anything else let us know! :)
  12. @jazzyg Do you have a fault on your line? We would ask you to plug your telephone into the test socket behind the face plate if so
  13. @wesayso I am sorry but BT do not pay customers for the time they have to take of work to be there for an engineer!
  14. RT @graeme_ncl: Congrats to BT for winning IET Innovation Award for the iPlate http://twitpic.com/qxfmp
  15. @mattsmith24 Can you forward your details & include your twitter user name to btcare@bt.com and we can look into this for you please
  16. @reikihands Hi there, sorry to hear you have a fault! Can I help with getting it resolved?
  17. @mariatudor Sorry to hear that, can you forward your details and twitter username to btcare@bt.com & I can look into this for you
  18. @BTCiaVolturi Hi, yes the live chat is working but not until 10am. Visit the following link to use this service. http://tinyurl.com/34ejsn
  19. @davidbrider Hey, thanks for taking my call today, let me know how you get on with the engineer tomorrow.
  20. @EpyonSam Hub problems? Visit the following link to see if it helps http://tinyurl.com/ks5gy3