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  1. @freakstm Hi, is there anything I can help you with?
  2. @vik_c Hi, if you want to email your twitter ID and details to btcare@bt.com I will look into the problem with the final bill.
  3. @col5 Hi, what do mean that the broadband is being given to someone?
  4. @TeamSmileyxo Hi what seems to be the problem with your internet? Is it connection or speed?
  5. @CallumThatGuy There is no way to track your usage really but by visiting here http://tinyurl.com/yju6sww it will show BT broadband options
  6. @wildpaw Hey, please see http://tinyurl.com/yjaw8c2
  7. @iMattUK Hi Matt, Hit F5 to refresh the page. Also clear your cache and temp Internet files from Internet Explorer this may help too.
  8. @TheBanterMag Hi, not good that you are unhappy with BT. Could you email me btcare@bt.com with your twitter name and BT account details
  9. @philoscribe No problem were here to help, if you need any help or advice just drop me a tweet and I will gladly help.
  10. @Strollingchimp Can you send an email to btcare@bt.com with your twitter ID and number? I will run some tests.
  11. @stephenmott Sorry about that, the appointment is still going ahead for Friday, need to wait until the engineer is finshed to see any result
  12. @BenLaMothe No problem Ben good to hear it's fixed. If it happens again send me an email btcare@bt.com with your details & twitter username
  13. @jp1983 Sorry to hear your broadband is slow, Can you try the steps on the following link to see if this helps http://tiny.cc/vDS9d
  14. @Mark_Corcoran Hi, visit the following link to see if this helps http://tinyurl.com/yfocvlc
  15. @Strollingchimp Have you tried this to see if it helps http://tinyurl.com/m92m8b
  16. @AdonisTheFirst The on demand service for BT Vision does not count towards your download allowence.
  17. @crabbysolo Sorry to hear there was no capacity, hopefully will get some sorted soon.
  18. @amigastu The last email was sent at 8:40pm, did you receive it?
  19. @candiemac Was your number meant to be back on Monady past or this Monday comming?
  20. @paulymcc Glad to hear it, if you need any help n the future just drop us a tweet and I will gladly help.