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AspectUC

  1. Apple and EMC's Killer CRM Secret. #EMCWORD see.sc/2CBogv via @enderle
  2. New report says most cars will be equipped with #smartphone integration by 2016: buzz.mw/-5lA_y
  3. Forbes estimates that nearly 1/3 of US households will be cell phone-only (aka without a landline) by mid-2012: buzz.mw/-5DL_y
  4. #AspectACE12 #WFO track, session spotlight: Making Customer Service Soar: @AlaskaAir. Register now! buzz.mw/-5Dd_y
  5. Extreme BYOD: When consumer tech goes to unexpected places: ow.ly/b9qBF
  6. Small Help Desk, Big Challenges: Aspect Contact in Action ow.ly/b7BQk
  7. Great ancedotes... RT @msftenterprise: Can People Learn to be More innovative? Yes bit.ly/MuK8Oo True story! #cio
  8. @burkga Thanks for the RT Kellie!
  9. White papers, webcasts, case studies, plus prizes at #CRMXchange QA and Speech #Analytics Virtual Conference buzz.mw/-53f_y
  10. Watch our webinar replay on integrating #socmed into #cctr operations. buzz.mw/-5Sz_y
  11. Blame Change for Social CRM's Plodding Pace ow.ly/b7Q0i
  12. Today’s consumers are talking on #socmed—with more than 1 million posts a minute—and they expect you to listen buzz.mw/-5Tt_y
  13. Which retailers use social media to attract next-gen consumers? ow.ly/b7Ggb
  14. Embracing consumerization: An early adopter Q&A ow.ly/b7Fzi
  15. @grahambunting Thanks Graham!
  16. Small Help Desk, Big Challenges: Aspect Contact in Action ow.ly/b7BJh
  17. 10 Social CRM Tools to Help You Keep Tabs on Your Customers - PC World: bit.ly/L9Iqmq #SCRM via @TheSocialMined
  18. Facebook Isn’t The Key To Social Business; Connecting It to the Enterprise Is ow.ly/b61Mi #SocialBiz
  19. Fewer than 100 agents on site? Consider streamlining operations using #Lync and Aspect #Contact. #cctr Learn how: buzz.mw/-5Kl_y
  20. RT: @brian_riggs: @AspectUC promises 99.9% uptime on #cloud #cctr...Is it enough? j.mp/JRTmoI