Get short, timely messages from Ask PlayStation.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @AskPlayStation.

Get updates via SMS by texting follow AskPlayStation to 40404 in the United States
Codes for other countries

Country	Code	For customers of
Two-way (sending and receiving) short codes:
Australia	0198089488 Telstra
Canada	21212 (any)
United Kingdom	86444 Vodafone, Orange, 3, O2
Indonesia	89887 AXIS, 3, Telkomsel
Ireland	51210 O2
India	53000 Bharti Airtel, Videocon
Jordan	90903 Zain
New Zealand	8987 Vodafone, Telecom NZ
United States	40404 (any)

AskPlayStation

PS Vita - Helpful setup guide for connecting to the Internet, system updates, using the PS Network and more! cot.ag/xFqGM3 about 5 hours ago via SocialEngage
@paxpsych0sis We are aware some users are still experiencing issues. Please try again later. Thanks for your patience. about 5 hours ago via SocialEngage in reply to paxpsych0sis
@IJS_INC Sorry to hear about your PS3. The suggestions here should help: bit.ly/yOF4T4 about 8 hours ago via SocialEngage in reply to IJS_INC
Check here for helpful troubleshooting steps if your PS3 is having any issues playing or loading discs: bit.ly/qVwsyF about 9 hours ago via SocialEngage
@hudasyyed Hi, we don't have information regarding regions outside North America. You might want to look here: bit.ly/wsVxAC about 9 hours ago via SocialEngage in reply to hudasyyed
@KatyEatWorld Account creation is currently down, we are aware of the issue and hope to have a fix soon. bit.ly/KR2U4i about 9 hours ago via SocialEngage in reply to KatyEatWorld
@lambybiscuits Strange. Please see if these suggestions help: bit.ly/yOF4T4 2:56 PM May 24th via SocialEngage in reply to lambybiscuits
@tweetthepenguin Hello, maintenance is scheduled to end at approximately 11pm Pacific - 2am Eastern. bit.ly/KyAdn2 2:43 PM May 24th via SocialEngage in reply to tweetthepenguin
@KrlosDki Sorry to hear that. Please see if the suggestions here help: bit.ly/wjGG02 2:22 PM May 24th via SocialEngage in reply to KrlosDki
@lambybiscuits Sounds like your PS3 is not reading the disc. Once it's inserted it should show up under Game. Can you try another disc? 2:19 PM May 24th via SocialEngage in reply to lambybiscuits
@lambybiscuits Is this a disc based game? Are you sure you scrolled down to the game title under the Game icon and pressed X? 12:11 PM May 24th via SocialEngage in reply to lambybiscuits
@DTurnUK I'm sorry, we wouldn't have any suggestions for retrieving data from the HDD if it is not working in the PS3. 11:52 AM May 24th via SocialEngage in reply to DTurnUK
@lambybiscuits If the game doesn't automatically start, look under the Game icon on the main menu. Then just press X once you find it. 11:46 AM May 24th via SocialEngage in reply to lambybiscuits
@lambybiscuits Hello, we are here to help with any PS issues you may be having. 10:57 AM May 24th via SocialEngage
@BathtubAlchemy Please try the suggestions here: bit.ly/KMtifQ 5:06 PM May 23rd via SocialEngage in reply to BathtubAlchemy
Check the status of the PS Network - Troubleshoot your wired or wireless connection issues as well: bit.ly/IZFmrA 3:00 PM May 23rd via SocialEngage
@NicolasRinaudo Sorry we're not able to assist further. Have you spoken with support in your region? bit.ly/AaiGqj 2:20 PM May 23rd via SocialEngage in reply to NicolasRinaudo
@HandleitVSN Sorry for the delay. Please let us know if we can help with anything in the future. 11:31 AM May 23rd via SocialEngage in reply to HandleitVSN
@HandleitVSN We must have missed your question. How can we help you? 11:15 AM May 23rd via SocialEngage in reply to HandleitVSN
Learn which types of media/ memory cards are compatible with the PS Vita here: bit.ly/xT8fxx 11:00 AM May 23rd via SocialEngage

Verified Account
Name Ask PlayStation
Web http://us.playsta...
Bio Official Twitter customer support for PlayStation, PS3, PSP, PS Vita, PSN, and PS2 from Sony Computer Entertainment America (SCEA)