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Get updates via SMS by texting follow askairasia to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

askairasia

  1. @wskwanninayake Hi for visa, pls refer to the local embassy
  2. @shellyod Can i have the passenger(s) name / flight info / registered email?
  3. @talamitai Yes we are a point to point carrier, you have to check out at each point
  4. @talamitai Hi it's advisable to have at least 2-3hours gap to avoid any hassles
  5. @n8vred Can I have the booking number?
  6. @widyaekos Hi, once confirmed AirAsia practices no cancellation
  7. @mimi96010577 The team replied you on 14/5/2012
  8. @kayelbaby The team replied you on 4/4/2012
  9. @thellamados Hi, you may option for flight change (schedule)
  10. @syaz_nurul Hi, I have resend the itinerary to your email?
  11. @tingjanet Can I have the booking number and your member id?
  12. @cloud_valentine Yes for international flights, kindly write in to Customer Care Team via our E Form. tinyurl.com/43dos2r
  13. @nfareeda Hi can I have the booking number?
  14. @xanthus1108 Hi, you may provide me the guest name and I will split it to a new booking. For flight change fee:...
  15. @shannepanv Pls log into your member account & click "my flights" and "manage booking" For flight change fee pls click:...
  16. @ochir12 Hi, booking is already checked in therefore name correction is not allowed. However i have left a comment on our system.
  17. @signgreenfx Hi, can I have the correct details and booking number please
  18. @duajuta For refund related matters, kindly write in to Customer Care Team via our E Form. tinyurl.com/43dos2r
  19. @aulielicious Hi, upon booking up to 3 hours before flight :)