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arvixe

  1. @Monderno I am sorry that happened. We have updated your tickets. Please respond back to them if there is anything we can do. Thank you.
  2. @nexlander The techs have reported that your issued was fixed. Please let us know if there is anything else.
  3. @Monderno I am sorry you had issues, do you have a ticket number? Are you still having issues?
  4. @nexlander Sorry you are having problems. Did you get a ticket number back? Do you still have the issue?
  5. @thDigitalReader Sorry that tweet was meant to go out 30 minutes ago.
  6. @thDigitalReader Can you check it now?
  7. @thDigitalReader What is the URL to the blog?
  8. @thDigitalReader What is your ticket number?
  9. @thDigitalReader The server is up. Provide your IP address here and we will make sure it is not blocked, or support@arvixe.com can do it.
  10. @thDigitalReader Hi, we currently have techs working on the server. They are working to bring it back up.
  11. @jamesoneill83 Welcome, they will ask you for verification and then be able to reset it for you right away.
  12. @jamesoneill83 If cPanel doesn't work with the new one it may need to be reset. Have you contacted our support yet?
  13. @USheiky Hi did you call the 1888 number or the 707 number? Are you still not able to call in? Was chat unavailable?
  14. @thDigitalReader Your files are on the backup and the server itself. If you can't see them contact support or QA and they can get them.
  15. @thDigitalReader We use R1soft: blog.arvixe.com/restore-backup…
  16. @thDigitalReader Our backup server is showing that there are backups. Please contact QA [@] arvixe.com
  17. @thDigitalReader Please contact QA [@] arvixe.com
  18. @thDigitalReader Sorry you are having issues. Without a ticket number I won't be able to assist you as I am not familiar with the issue.
  19. @thDigitalReader Hi, do you have a ticket number?
  20. @USheiky Hi, we have one of our server management team reviewing the server. It should be up now. If it is not please provide a domain name.