AlaskaAir
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@ got it. An agent will follow-up on Tuesday. Have a good weekend.^DS
29 minutes ago
via Twitter for iPhone
in reply to joethecommunist
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@ If you provide contact details then we can have an agent follow-up on Tuesday to let you know what we see from our side.^DS
about 1 hour ago
via Twitter for iPhone
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@ ...with Costco on what they did. ^DS
about 1 hour ago
via Twitter for iPhone
in reply to joethecommunist
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@ The reservation also showed 'refunded' without any mention of a change/cancellation fee. You may want to circle back...
about 1 hour ago
via Twitter for iPhone
in reply to joethecommunist
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@ We did, but there were no contact details contained within. The only contact details were for the travel agency.
about 1 hour ago
via Twitter for iPhone
in reply to joethecommunist
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@ @ Wow, what a great view. Jealous! ^DS
about 3 hours ago
via SocialEngage
in reply to juliebwilliams
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@ Hi, We don't have any contact details in your record. Can you please DM? ^DS
about 4 hours ago
via SocialEngage
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@ I'll have an agent follow-up ^DS
about 5 hours ago
via SocialEngage
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@ Absolutely.,^DS
about 6 hours ago
via SocialEngage
in reply to joethecommunist
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@ Can you send us your record locator / confirmation code & we'll look into this: twitter@alaskaair.com^DS
about 6 hours ago
via SocialEngage
in reply to joethecommunist
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@ Apologies for the frustration. If you'd like to change your travel dates, we'd be happy to accommodate. ^DS
about 7 hours ago
via SocialEngage
in reply to joethecommunist
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@ ;-) ^DS
about 7 hours ago
via SocialEngage
in reply to ChrisMonsos
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@ Its the best way!
about 7 hours ago
via SocialEngage
in reply to texagonian
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@ Hi Robert, We'd appreciate your feedback on the survey: twitter@alaskaair.com ^DS
about 7 hours ago
via SocialEngage
in reply to rhoehn
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@ Starting the weekend early? ;-)
about 8 hours ago
via SocialEngage
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@ Sure. ^DS
about 11 hours ago
via SocialEngage
in reply to melissawgaffney
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@ Hi Michael, I'm sorry ur bag was damaged. Please be sure to fill out a claim w/ our Baggage Service Team:
about 11 hours ago
via SocialEngage
in reply to mikeprzytula
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@ Hi Melissa, I'm sorry for the difficulties. Is there anyway I can help? ^DS
about 11 hours ago
via SocialEngage
in reply to melissawgaffney
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@ Hi Dian, It can take us several days to follow-up. Since your issue is urgent, please call 1-800-ALASKAAIR ^DS
about 11 hours ago
via SocialEngage
in reply to dee_liciious
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@ You can reuse your ticket value (less a change fee) towards a new flt. Our Reservations Tm can help 1-800-ALASKAAIR^DS
about 11 hours ago
via SocialEngage
in reply to kamboMODERN
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- Name Alaska Airlines
- Location Seattle, WA
- Web http://alaskaair.com
- Bio Tweets powered by the genuine & caring service of @AlaskaAir. For official response to concerns, visit: http://alaskaair.com/contactus
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