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Get updates via SMS by texting follow ASOS_HeretoHelp to 40404 in the United States
Codes for other countries

Country	Code	For customers of
Two-way (sending and receiving) short codes:
Australia	0198089488 Telstra
Canada	21212 (any)
United Kingdom	86444 Vodafone, Orange, 3, O2
Indonesia	89887 AXIS, 3, Telkomsel
Ireland	51210 O2
India	53000 Bharti Airtel, Videocon
Jordan	90903 Zain
New Zealand	8987 Vodafone, Telecom NZ
United States	40404 (any)

ASOS_HeretoHelp

@earthycoral ...Just let us know once you have done this. 10 minutes ago via eGain Social in reply to earthycoral
@earthycoral Hey, if you log into your account and add a card, we will be able to refund you directly... 10 minutes ago via eGain Social in reply to earthycoral
@chilltopher I have also sent a password reminder to your registered email address. I hope this helps. 18 minutes ago via eGain Social in reply to chilltopher
@chilltopher I can confirm this order has been successful and it should be Delivered on or before Thursday 31 May 2012 18 minutes ago via eGain Social in reply to chilltopher
@ZELIAHORSLEY Your welcome, have a nice weekend too. 26 minutes ago via eGain Social in reply to ZELIAHORSLEY
@earthycoral I can confirm you are able to add any credit or debit card? Alternatively we will send out a cheque 30 minutes ago via eGain Social in reply to earthycoral
@earthycoral We can then refund it straight to your card. about 1 hour ago via eGain Social in reply to earthycoral
@earthycoral Unfortunately we cannot refund this to Paypal. You would have to add card details to your ASOS account. about 1 hour ago via eGain Social in reply to earthycoral
@eveveveVT ...If you've not received any further updates by 13/05, please get back in touch. about 1 hour ago via eGain Social in reply to eveveveVT
@eveveveVT Hey, we would advise that you allow for any postal delays on this one... about 1 hour ago via eGain Social in reply to eveveveVT
@earthycoral ...Just keep a hold of your receipt and scan and email it to 'care@asos.com' about 1 hour ago via eGain Social in reply to earthycoral
@earthycoral ...back so we can issue you with your refund. We will also refund any returns costs. about 1 hour ago via eGain Social in reply to earthycoral
@earthycoral Hey, we would advise that you follow the instructions found on your returns note and return the item... about 1 hour ago via eGain Social in reply to earthycoral
@Lasite Hey, orders to Latvia on standard delivery take up to 11 working days. If you selected express this will take 9 working days. about 1 hour ago via eGain Social in reply to Lasite
@jovialjonny Hey, please can you send us your 8 digit order number? about 1 hour ago via eGain Social in reply to jovialjonny
@earthycoral Unfortunately it doesnt look like it will be restocked. Would u therefore like a replacement in black or a refund about 1 hour ago via eGain Social in reply to earthycoral
@Nejrya I can confirm this has been cancelled and these funds should be released by your card issuer within 10 working days about 1 hour ago via eGain Social in reply to Nejrya
@LewisJamesStack Hey, we've taken a look at the order for you. You actually placed the order for a 28in Reg pair of jeans. about 2 hours ago via eGain Social
@Seyan3 We're following! about 2 hours ago via eGain Social in reply to Seyan3
@Seyan3 Go ahead and DM us, we're following you. about 2 hours ago via eGain Social in reply to Seyan3

Name ASOS Here to Help
Location London
Web http://www.asos.com
Bio Official Twitter from ASOS.com Customer Care, here to help with any questions you may have.