ASOS_HeretoHelp
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@ ...Just let us know once you have done this.
10 minutes ago
via eGain Social
in reply to earthycoral
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@ Hey, if you log into your account and add a card, we will be able to refund you directly...
10 minutes ago
via eGain Social
in reply to earthycoral
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@ I have also sent a password reminder to your registered email address. I hope this helps.
18 minutes ago
via eGain Social
in reply to chilltopher
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@ I can confirm this order has been successful and it should be Delivered on or before Thursday 31 May 2012
18 minutes ago
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in reply to chilltopher
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@ Your welcome, have a nice weekend too.
26 minutes ago
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in reply to ZELIAHORSLEY
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@ I can confirm you are able to add any credit or debit card? Alternatively we will send out a cheque
30 minutes ago
via eGain Social
in reply to earthycoral
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@ We can then refund it straight to your card.
about 1 hour ago
via eGain Social
in reply to earthycoral
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@ Unfortunately we cannot refund this to Paypal. You would have to add card details to your ASOS account.
about 1 hour ago
via eGain Social
in reply to earthycoral
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@ ...If you've not received any further updates by 13/05, please get back in touch.
about 1 hour ago
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in reply to eveveveVT
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@ Hey, we would advise that you allow for any postal delays on this one...
about 1 hour ago
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in reply to eveveveVT
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@ ...Just keep a hold of your receipt and scan and email it to 'care@asos.com'
about 1 hour ago
via eGain Social
in reply to earthycoral
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@ ...back so we can issue you with your refund. We will also refund any returns costs.
about 1 hour ago
via eGain Social
in reply to earthycoral
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@ Hey, we would advise that you follow the instructions found on your returns note and return the item...
about 1 hour ago
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in reply to earthycoral
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@ Hey, orders to Latvia on standard delivery take up to 11 working days. If you selected express this will take 9 working days.
about 1 hour ago
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in reply to Lasite
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@ Hey, please can you send us your 8 digit order number?
about 1 hour ago
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in reply to jovialjonny
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@ Unfortunately it doesnt look like it will be restocked. Would u therefore like a replacement in black or a refund
about 1 hour ago
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in reply to earthycoral
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@ I can confirm this has been cancelled and these funds should be released by your card issuer within 10 working days
about 1 hour ago
via eGain Social
in reply to Nejrya
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@ Hey, we've taken a look at the order for you. You actually placed the order for a 28in Reg pair of jeans.
about 2 hours ago
via eGain Social
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@ We're following!
about 2 hours ago
via eGain Social
in reply to Seyan3
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@ Go ahead and DM us, we're following you.
about 2 hours ago
via eGain Social
in reply to Seyan3
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- Name ASOS Here to Help
- Location London
- Web http://www.asos.com
- Bio Official Twitter from ASOS.com Customer Care, here to help with any questions you may have.
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