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APSupport

  1. I am seeing plenty of the failed whale this morning. 8:19 AM Oct 21st from web
  2. I love people who truly understand the meaning of empathy in the support process. It is not easy to always grasp. #customerservice 6:42 AM Oct 20th from web
  3. RT #CustomerService Admit your mistake, apologize, take responsibility, then go above and beyond to make it better than right. 6:40 PM Oct 13th from web
  4. i am going to play the number 503 in the lottery tonight. I have seen it so much today on Twitter. 12:29 PM Oct 12th from Echofon
  5. AP's story on @ruthreichl out on tour to support "Gourmet Today" cookbook after the closure of Gourmet magazine: http://bit.ly/V9PIb 11:10 AM Oct 9th from Twitterrific
  6. @drnatalie r u still at acce09? I want to catchup with u. 10:29 AM Oct 9th from Twitterrific
  7. RT @APRealEstate: Looking for homeowners who recently have been denied for a home equity loan or had the limit reduced: email asainz@ap.org 1:41 PM Oct 8th from web
  8. #acce09 looking forward to making sense of multiple channel interactions like Twitter. Everyone should attend. 12:40 PM Oct 8th from Twitterrific
  9. #acce09 session 405 cs satisfication first place to always improve is fcr. 12:00 PM Oct 8th from Twitterrific
  10. Did scott deming tell the sears story on Twitter? I bet they would have called back right away. #acce09 10:05 AM Oct 8th from Twitterrific
  11. @ComcastBill I am chanting all morning! 9:59 AM Oct 8th from Twitterrific in reply to ComcastBill
  12. The keynote speaker says key to life is change your perspective. #acce 9:52 AM Oct 8th from Twitterrific
  13. Customer Service people are some of the finest folks you will ever meet! #acce09 9:00 AM Oct 8th from web
  14. @drnatalie Looking forward to it. Keep up the great work! 8:54 AM Oct 8th from Echofon in reply to drnatalie
  15. I am learning so much at #acce09 this week. Great discussions on Customer Service and the cloud. 8:18 AM Oct 8th from web
  16. Using Digsby to manage IM, Email, and Twitter from one application - http://twitter.digsby.com 6:48 PM Jul 4th from Digsby
  17. Analyze your tweets - http://twitteranalyzer.com/... 6:15 AM Jun 8th from Echofon
  18. I will take the split in LA over the last 4 games. 6:07 AM Jun 8th from Echofon
  19. Anyone using dora.fm with Pandora? I love it so far. 7:28 AM Jun 5th from web
  20. @SteveCimino At this point Carrasco, but he could be a kid who is late bloomer. No denying Happ. He looks like Cole JR. 7:31 AM Jun 4th from Echofon in reply to SteveCimino
  • Name Michael Wishnick
  • Location New York, NY
  • Web http://customersu...
  • Bio Director Customer Support at the Associated Press Email: APCustomerSupport@ap.org
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