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ABAMarketing

  1. Safe travels and see you in San Diego next Sept!
  2. Conference adjourning - it's been an amazing 3 days! Great content, lots of networking and new friendships made.
  3. Not in the plan? Careful, because unplanned activities can take way more time than your planned activities.
  4. Make your frontline staff an extension of your marketing dept - get their buy-in and get them excited.
  5. Create mktg plans in conjunction with your branch mgt - get buy-in and enjoy shared success!
  6. The best plans need executers throughout your organization. Get buy-in from many different depts or your plan goes nowhere!
  7. Hey - when was the last time your marketing budget went up? Been a while?? Map your plans with cost/benefit analysis.
  8. If you're told "Tell me how much it will cost and I"ll tell you if you can go ahead" then you need to be in this session on mktg planning!
  9. Just heard a great story of a midwestern bank developing an impressive financial education program for kids K-12.
  10. Greater financial literacy will go a long way in avoiding customers making bad financial decisions.
  11. Ask ourselves whether bank culture, branding, PR and community outreach are completely aligned?
  12. In marketing, if it isn't measured it didn't happen!
  13. Beware silent customer attrition! They have an account but no activity so they've mentally left...
  14. Are we properly measuring campaign ROI?? We need to know complete lifetime value of our products for true ROI
  15. Learning tools and techniques to measure customer retention...
  16. Tuesday is starting with transforming good ads to great ads. Ask ourselves what's our story - what's unique - what do we own??
  17. Intel sponsors the networking reception tonight - great conversations with service providers and fellow bankers!
  18. Is free checking an addiction ? Will customers change their behavior to keep a free checking account?
  19. Fee or free checking? The debate is underway and excellent arguments on both sides of the live debate!
  20. Peter Sheahan - our business assumptions can block our ability to see opportunity