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Get updates via SMS by texting follow 3online to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

3online

  1. @SilentFugitive I haven't noticed that myself but I'll let the online team know, just in case. Thanks for the heads up!
  2. @Gas_mark_seven Great! If you have any questions, feel free to ask!
  3. @david__dooley We don't have that facility I'm afraid, but if you DM your details I can pass them onto customer care to update?
  4. @doyle_mel No issues that I can see, do you know if other 3 users are having trouble too? Could you try your sim in another modem or phone?
  5. @KarolMcD You are eligible for an upgrade 2 months before the contract ends cc @dudey300
  6. @cianodriscoll Thanks Cian, it was thanks to your suggestion ;-)
  7. @cianodriscoll Just wanted to let you know that we discussed it this morning and are now answering full account queries by DM ;-)
  8. @foxymona Hi Simone! Watch this space and our Facebook.com/3Ireland page for competitions and offers!
  9. @PJ_IRLfor2012 It won't work in Andorra but will in Poland, see here for details: bit.ly/JziMt9
  10. @jennylong89 That's great, glad it's sorted :-)
  11. @doyle_mel Hi Mel, whereabouts are you using it? Are you still having trouble this morning?
  12. @stevie123c Ring 0044 followed by the UK number without the first '0'. So it would look like 00447xxxx etc. Hope that helps!
  13. @DavidManningie Oh great! That's even handier then! :D
  14. @cianodriscoll Glad it's back now!
  15. @eamonnmc Not in the works right now but you can use the Planet 3 bookmark in Settings-Phone-Three Ireland Services
  16. @DavidManningie Most of the time yes, but not if the phone was restored or JB! ;-)
  17. @leopool The personal Hotspot feature is not available on iPhones set up from January onwards, before that it's the same data in your plan
  18. @mryhrt Not in the works right now, but I'll them know that there's interest!
  19. @simwalsh That was for registering your interest, it's because the interest was so high that we launched pre-orders! bit.ly/JW1kM6
  20. @lizadotco I see what you mean Liza, I'll pass that onto the online team to update, thanks!