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  1. RT @DonPeppers: Maybe "Free" isn't the next big thing? http://bit.ly/53wcxi
  2. RT @AnnaMariaVirzi: Prediction: 6 reasons why AOL & Twitter will hook up by @garyst3in http://www.clickz.com/3636000
  3. Mila D'Antonio offers 7 customer-focused business resolutions to stick to in 2010. http://bit.ly/8XuBBL
  4. Very busy work day planned. Watch "Elf," go through email, eat some cookies, head home for the holidays. Happy Holidays everyone!
  5. The new issue of 1to1 Magazine is up on www.1to1media.com. Great articles about Myspace, multichannel customer service, and social loyalty.
  6. Can someone from @twelpforce help me? I've been on hold forever. Need to change order from in-store pickup to delivery.
  7. Yes, Virginia, There Is CRM. Or Is There? - http://shar.es/a8Caz
  8. 1to1 Media's 2009 Holiday Shopping Roundup - http://shar.es/a8hZg
  9. RT @huffingtonpost The Funniest Facebook Snafus Of All Time (PICTURES) http://bit.ly/8qe0nJ
  10. Six dangerous territories online advertisers wander into when it comes to data collection. http://bit.ly/8pxsgJ
  11. RT @bhchung2: 2010 CMO survey: Marketers struggling w social media measurement. But 64% plan to increase social media spending for 2010 ...
  12. Check out this really comprehensive take on social and digitil marketing: http://productmarket.blogspot.com/
  13. RT @stephenfry The tworld has gone #RED for #WorldAIDSDay. Visit www.worldAIDSday.org to read real stories about HIV and show support.
  14. RT @JasonFalls What Tiger's Silence Should Teach You About Social Media | Social Media Explorer http://bit.ly/8yvyD0
  15. RT @ToshibaLaptops: Giving away 3 laptops today for #CyberMonday! To enter follow us & RT the following mssg
  16. Customer Service Stands Out on Cyber Monday http://bit.ly/6yBJwz
  17. Interesting article from Harvard Biz School about the importance of NOT listening to #customers. http://hbswk.hbs.edu/item/6105.html
  18. Mila D'Antonio spotlights companies that are turning up the volume on #customer listening, with impressive results. http://bit.ly/1Fselk
  19. Airline Loyalty Is More Than Pie in the Sky - http://www.1to1media.com/view.aspx?DocID=31995